Author Topic: Why can't I download OS Mojave from the App Store?  (Read 197 times)

Offline Raven

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Why can't I download OS Mojave from the App Store?
« on: July 13, 2021, 12:40:13 PM »
I'm using OS10.13.6 on my MBPro. I want to download Mac OS10.14 onto my MBPro.  I can’t upgrade any further because I won’t be able to use my Adobe CS6 apps for my graphic design work.
I looked here…
https://support.apple.com/en-us/HT211683
It gives me a link to Mojave OS 10.14.6 in the App Store.

There I can see all the info, but there is no DOWNLOAD or GET button or link.
 I've attached the screen shot from the App store.
What am I missing?
24" iMac, 2009, 2.66 GHz, 8 gb RAM, 640 gb HD, OSX10.10.5 • 15" MacBookPro mid 2012, OSX10.11.6 • Mac Mini OSX10.13.6 • iPhone 11

Offline jchuzi

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Re: Why can't I download OS Mojave from the App Store?
« Reply #1 on: July 13, 2021, 12:43:49 PM »
What happens if you click OPEN?
Jon

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Offline Xairbusdriver

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Re: Why can't I download OS Mojave from the App Store?
« Reply #2 on: July 13, 2021, 01:15:45 PM »
Apparently, the Mac App Store you have is different from the one in Catalina macOS 10.15 [v. 3.0 (1004.8.1)]. Mine (and probably Jon's) is shown below.

I suggest the "Open" button, also.
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Offline Raven

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Re: Why can't I download OS Mojave from the App Store?
« Reply #3 on: July 13, 2021, 01:38:00 PM »
Clicking on OPEN gets me:
Copy link
Tell a Friend
Share on Twitter
Share on Facebook

Is there another site to download Mojave?
24" iMac, 2009, 2.66 GHz, 8 gb RAM, 640 gb HD, OSX10.10.5 • 15" MacBookPro mid 2012, OSX10.11.6 • Mac Mini OSX10.13.6 • iPhone 11

Offline Paddy

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Re: Why can't I download OS Mojave from the App Store?
« Reply #4 on: July 13, 2021, 07:10:13 PM »
When you see "Open" instead of "Download" or "Get"(in Catalina and up) it means that you've already downloaded the item to your HD.

Have you looked in your Applications folder to see if there is a Mojave Installer there? It will be called "Install MacOS Mojave.app" - and it should be about 6.03GB

If it's there, double click and off you go. If it's there but smaller than expected, it could be a partial/interrupted download.

Or, if you can't find it all, then see: https://discussions.apple.com/thread/251050657 - it may be in the Library/Updates folder. (Leroy Douglas' post)

And if it's there, and full size - save it to a USB stick or external drive before you start; that way you won't have to download it all over again if you happen to need it.
"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 15" MBP(2019) 2.4Ghz i9 • 9.7" iPad Pro • iPhone 8

Offline Raven

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Re: Why can't I download OS Mojave from the App Store?
« Reply #5 on: July 13, 2021, 11:50:52 PM »
Thanks Paddy.
I was finally able to download OS10.14.6.
My emails that I lost before have not come back. Bummer!

 BUT...
A floating window stays in the middle of my screen that says:
"Your computer is low on memory.... close a few apps".
Even when no apps are open.
I can open apps including Adobe InDesign CS6 (whew!) and save them, but the window stays on top. When I CLOSE it, it comes back.
I only have two 2 GB ram chips and the MBP can take two 4 GB chips. Is that the problem?
« Last Edit: July 14, 2021, 11:43:01 PM by Raven »
24" iMac, 2009, 2.66 GHz, 8 gb RAM, 640 gb HD, OSX10.10.5 • 15" MacBookPro mid 2012, OSX10.11.6 • Mac Mini OSX10.13.6 • iPhone 11

Offline Paddy

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Re: Why can't I download OS Mojave from the App Store?
« Reply #6 on: July 16, 2021, 11:42:32 AM »
Yeah - 4GB of RAM is pretty slim these days, and I'm not surprised that the OS is complaining. Fire up Activity Monitor (in the Utilities folder) to see what is actually going on.

Your MBP can take 16GB of RAM (Apple said 8GB "officially" because that's all that was available at the time - it takes 16GB just fine. We only recently gave away our mid-2012 MBP - and it's still running fine. We put an SSD in it too...) So you really need to decide how much you want to spend on it or whether it's time for an upgrade, whether new or used. Generally when I get to the end of the line with the OS, I move on, but then there are the software issues. I have moved on to Affinity Publisher entirely. Still use Photoshop and Lightroom though (but got Capture One and own Affinity Photo as well...) through my son's school account, but that's about to end and then I'll have to decide. Probably will start paying through the nose to Adobe, at least for a while; I just don't have time to learn Capture One right now.
"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 15" MBP(2019) 2.4Ghz i9 • 9.7" iPad Pro • iPhone 8

Offline Raven

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Re: Why can't I download OS Mojave from the App Store?
« Reply #7 on: July 16, 2021, 01:12:59 PM »
Glad to know I can add two 8GB chips. Who to buy from in Canada?

My MBP crashed a few years ago, and I had a 240 GB, Solid State SATA Drive installed.
Should still last a few years using OS10.14 and Adobe CS6. Until I'm comfortable with the Affinity apps.

If I can just get my email back, I'd be a happy camper again.  :)
« Last Edit: July 16, 2021, 04:34:02 PM by Raven »
24" iMac, 2009, 2.66 GHz, 8 gb RAM, 640 gb HD, OSX10.10.5 • 15" MacBookPro mid 2012, OSX10.11.6 • Mac Mini OSX10.13.6 • iPhone 11

Offline Paddy

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Re: Why can't I download OS Mojave from the App Store?
« Reply #8 on: July 17, 2021, 10:41:04 AM »
https://canadaram.com is a good source. I also use https://www.memorydepot.com as well.

In this case, CanadaRam has the two 8GB ram modules for $118, (Samsung) which is slightly cheaper than Memory Depot's kit.

Or you can shave a few more dollars off with Crucial ram from Amazon: https://www.amazon.ca/Crucial-PC3-12800-Unbuffered-SODIMM-204-Pin/dp/B007B5S52C?th=1

Either of these will work fine. NewEgg has the Crucial kit as well - couple of dollars more.
"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 15" MBP(2019) 2.4Ghz i9 • 9.7" iPad Pro • iPhone 8

Offline Raven

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Re: Why can't I download OS Mojave from the App Store?
« Reply #9 on: July 17, 2021, 09:52:49 PM »
Ordered!
Thanks again, Paddy.
24" iMac, 2009, 2.66 GHz, 8 gb RAM, 640 gb HD, OSX10.10.5 • 15" MacBookPro mid 2012, OSX10.11.6 • Mac Mini OSX10.13.6 • iPhone 11

Offline Raven

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Re: Why can't I download OS Mojave from the App Store?
« Reply #10 on: July 23, 2021, 11:39:47 PM »
Paddy, installed two 8GB ram chips. Confirmed on ABOUT MAC/Memory. BUT I still get low memory/close apps messages. What to do now?
I’ve got 3 issues going on that I can’t resolve. Beyond belief!  :wallbash: :mad:
24" iMac, 2009, 2.66 GHz, 8 gb RAM, 640 gb HD, OSX10.10.5 • 15" MacBookPro mid 2012, OSX10.11.6 • Mac Mini OSX10.13.6 • iPhone 11