Post by: RHPConsult on July 21, 2009, 10:24:17 AM
In some of my recent dispatches to her of MAIL containing a variety of attachments – esp. of jpgs and wmvs – both those embedded in the text of the message, and others actually “attached”, what has been arriving at the other end of the pipe is hidden, invisible, necessitating my friend to go to FILE––>SAVE ATTACHMENTS.
Had I not mentioned the inclusion of the attached "exhibits" they might have never been searched for and found.
We’re both running Leopard.
Anyone have a clue as to this curious anomaly . . . as well as what I/we might do to/with it?
Post by: Paddy on July 21, 2009, 12:09:15 PM
Post by: RHPConsult on July 21, 2009, 12:23:13 PM
Sound familiar?
Post by: Xairbusdriver on July 21, 2009, 02:55:51 PM
Are you sending them as RTF or plain text?
Does she have html enabled or not?
What size are the images? The largest she has seen and the smallest that did not show up?
Which finger are you using to click the "Send" button?
Are you using a 'template?'
Are you using a real plate?
Please answer these questions before asking others. Be sure to explain your answers in detail, use the back of this web page, if you need more room.
Please be aware that your questions are important to us, therefore, your IP address is being saved in our database for further use. You'll soon be hearing from some of our affiliates with many offers you'll probably didn't even know about! Thanks, again!
Post by: RHPConsult on July 21, 2009, 03:38:01 PM
VERY EARLY a.m. As soon as you figger-out who the recipient is, you'll know how early.
Are you sending them as RTF or plain text?
Read my "petition" before launching an interrogation. jpeg and wmv
Which finger are you using to click the "Send" button?
One not still in a cast.
Does she have html enabled or not?
Who knows?
What size are the images? The largest she has seen and the smallest that did not show up?
Big enough.
• • • •
I close, in the interests of efficiency with Johnny Carson’s best “answers”
1) Yes, I did.
2) Not a bit of truth to the rumor
3) Only twice in my life, and both times on Saturday
4) I can do either, but I prefer the first.
5) As often as possible, but I need more practice to be better at it.
6) Turkestan, Denmark, Chile and the Komandorskie Islands
Choose your preference,
Post by: Xairbusdriver on July 21, 2009, 04:05:38 PM
QUOTE
Are you sending them as RTF or plain text?
Read my "petition" before launching an interrogation. jpeg and wmv
Read my "petition" before launching an interrogation. jpeg and wmv
"RTF" and/or "Plain text" are settings on your own app. See Mail Prefs->Composing-> Message Format: popup list. They have nothing to do with the format of the image/attachment, but may affect how the message is viewed.
QUOTE
Does she have html enabled or not?
Who knows?
She does or could. And so could you, if you asked.Who knows?
QUOTE
What size are the images? The largest she has seen and the smallest that did not show up?
Big enough.
Once again, that is not a informative answer. The point is, many ISPs have limits on the sizes of images they allow to be included in a message. Some are ridiculously low. The images are probably still on the server but the customer may not be told that or that they are even there. They call that "Customer Service." Big enough.
So, in the interests of actually helping you solve the problem, you can forego answering the last three questions. However, the first four may actually be contributing to the problem.
Finally, does she have a program like "Default Apps" that allows one to assign a specific app to open/display/use a specific file suffix. And that kind of app also can control the apps that use specific 'mime-types.' Again, without knowing what you are sending, and how in addition to how they are created/saved plus knowing how the recipients computer prefs are set, it may take quite a while, shooting in the dark, to provide a specific answer/solution.
Thanks for your attention to these details. And, remember, "Patience is a virtue always you want to see in others." :totfl:
Post by: RHPConsult on July 21, 2009, 04:39:05 PM
RTF. Have never changed anything from the default. I have sent her "stuff" for at least 9 years, w/o this problem.
Does she have html enabled or not?
Don't know.
What size are the images? The largest she has seen and the smallest that did not show up?
Comcast has a 10 MB limit. The wmv (aka RAIN) in question is 4.8 MB; the jpegs, 3.4 MB. Naither "showed"
The contrast is that despite many missives over the years w/attachemnts, this is the first time they were "concealed".
So, in the interests of actually helping you solve the problem, you can forego answering the last three questions. However, the first four may actually be contributing to the problem.
Finally, does she have a program like "Default Apps" that allows one to assign a specific app to open/display/use a specific file suffix. And that kind of app also can control the apps that use specific 'mime-types.' Again, without knowing what you are sending, and how in addition to how they are created/saved plus knowing how the recipients computer prefs are set, it may take quite a while, shooting in the dark, to provide a specific answer/solution.
Don't know. Aa soon as she reads this, the clouds may part and the answer(s) appear.
Thanks for your attention to these details.
I beg your pardon, for thinking you were only, in fact, half-serious in this response. After all, I have known you a long time, too, and so should be forgiven for my misperception.
Post by: Mayo on July 21, 2009, 06:17:00 PM
Dropbox is free for up to 2GB storage. It's a great way to keep 1Password data automatically synced between multiple Macs. And it also has a public folder feature where you can place large files for others to easily retrieve. There is also a "Photos" folders for sharing... photos.
And free is cheaper than MobileMe...!
Post by: RHPConsult on July 21, 2009, 06:32:30 PM
I don't want to send somebody a snailmail, for example, talking about a grandchild's birthday party, then have to tell the reader to go to so-and-so/such-and-such to see the pics.
I send out 50-100 e-mails daily (or I did before my skeleton went on the fritz), most with attachments, without incident, 99.8% of the time.
Post by: krissel on July 21, 2009, 06:56:33 PM
Yes, html viewing is allowed, no limit on size, etc. Up until the other day everything Dick sent me was visible. Now it isn't. I tested this by taking the video and some pics he sent me and sent them to myself. All came through as visible within the email.
Am off to the pool. Back later.
Post by: kbeartx on July 21, 2009, 08:38:10 PM
FWIW, I guessed it was you from the clues of Optonline, your gender, and 9.x years.
Are you using Mail or a diff email client?
I suppose it's possible that your prefs could have changed spontaneously, or w/ an auto-update...did you check your settings re: images?
RH,
what about your email client? IIRC, you're one of those Eudora weirdos, yes?
If either of you wanna send me any of these messages-in-question for testing porpoises, freel fee to dew sew.
Kb
Post by: RHPConsult on July 22, 2009, 01:23:08 AM
Check your e-mail, kbear.
Post by: krissel on July 22, 2009, 01:40:18 AM
But why it started in the first place is a mystery.
As Dick mentioned earlier, all prior emails were viewed without problem until recently. I went through all the possible menu and preferences and could find nothing that applied, even tried changing the compose option from rich text to plain ,etc..
In my experimenting I found that when I selected the appropriate email and went to the View in menu, I could drop to Message>Next Alternative and Bingo, it would show the missing attachments.
Aha, so for some reason it was not reading these messages properly.
So off I went online to try to find someone else who had the same problem. Apparently this is not an unknown situation. I found many people complaining at the Apple boards with similar deals. Many were due to using Entourage or other email clients but I finally came across one that was exactly my problem. And there I found that I could use the Terminal to change the plist to make Mail read the emails by default as anything but plain text. But I didn't use Terminal, I just opened the plist in TextWrangler and changed the boolean key to "false". Restarted Mail and the previous emails now open with all the attachments visible.
QUOTE
The problem seems to be when the attachment is embedded in the Rich Text (HTML) version of the message. Mail, being the good citizen that it is, sends out both a plain text and rich text version of your message if you create it in rich text. Unfortunately, the current version of Mail does not parse the HTML version for embedded attachments, which is where the problem attachments seem to be located.
http://discussions.apple.com/thread.jspa?messageID=8475436
For now I've set the Mail plist to use other than plain text to view emails. Not the most elegant of ways to fix this but so far, so good.
Post by: krissel on July 22, 2009, 02:59:13 AM
Post by: RHPConsult on July 22, 2009, 11:49:02 AM
Any ideas how/why your prefs/procedures/processes get themselves modified in the first instance, presumably untouched by your hands?
I ask that because it seems to me that since some recent updates, oh over the past month or two, I have discovered that a few settings/prefs/whatever with which I've become comfortable, up and "changed themselves" without any intervention on my part. Drat!
And those were items I could directlyview/ experience, so to speak, not hidden in the bowels of some application, unrecognized in my amateur eyes.
So?
I know, I know Stuff Happens, but is there any idea floating about on how to minimize such unexpected "events"?
In the not too distant past I recall two other correspondents of mine (one Windoze - now just about to switch, Whoo Hoo! –and the second, a recent switcher) both of whom have reported that on apparently "random" occasions no attachments showed. I'm going to refer them to this informative thread.
Many thanks.
Post by: Mayo on July 22, 2009, 12:05:35 PM
QUOTE
No Eudora. Not now. Not ever.
Well, having wrestled with Apple Mail for around two hours yesterday trying to do something that took me five minutes with Eudora reaffirms to me why I stick with Eudora...
I really hope that MailForge is successful because it would be great to have a modern version of Eudora available. But I think that it is a testament to Eudora's developers that a program that hasn't been officially supported for years still works fine with Leopard.
The only reason that I am messing around with Mail at all is because it appears to be the only viable option when it comes to the iPhone. But it's easily the crappiest email client I have ever used...
Post by: RHPConsult on July 22, 2009, 12:24:24 PM
Ain't no rasslin' w/MAIL in this household, ever since I read TakeControl.
Post by: Xairbusdriver on July 22, 2009, 01:29:25 PM
Unfortunately, Mail seems to allow html to be turned off only for 'remote' images. Those would be images not enclosed by the message, of course, and the ones that would require the 'image' tags (which is the problem).
So, how can one turn all html/rtf OFF in Mail?
Post by: FLASH1296 on July 22, 2009, 09:08:51 PM
VERY SIMPLE
Post by: Xairbusdriver on July 22, 2009, 10:05:46 PM
Post by: kbeartx on July 22, 2009, 11:16:04 PM
QUOTE(Mayo @ Jul 22 2009, 12:05 PM) <{POST_SNAPBACK}>
But {MAIL} is easily the crappiest email client I have ever used...
I take it you've never experienced the "joys" {HA!} of using Outlook or Outlook Distress?
Now that I say that, I remember One Outlook Feature that I've missed in Every Other e-client I've used over the years: I'm not sure whether the Mac version had this or not, but on the PeeSee, Outlook permitted one to RENAME saved email msgs, to make it easier for me to find stored msgs whose titles did not accurately reflect their content/significance IMO.
And truth be told, each client did some things right from my point-of-view.
Kb
Post by: krissel on July 23, 2009, 02:35:56 AM
Upon awakening I was thinking about some of the weird dreams I had just had when... into my head popped the answer.
A week or so ago I was advising someone on the use of Onyx. While going through all the parameters that could be changed in the miscellaneous section I think I ticked off the line that says "Display TEXT mails instead of HTML when available", thinking this was generally a good practice anyway. Little did I realize what it would do to incoming attachments.
I opened Onyx and found the box unticked (probably resultant from my manual editing on the Mail pref---interesting how that would work in reverse, changing the settings in Onyx) so decided to retick it and see what happened. YUP, the emails reverted to not being able to see the attachments. Removing the check put Mail back to default state and visible attachments.
So beware of what you do with those utility apps. Results can be surprising.
Post by: RHPConsult on July 23, 2009, 09:50:27 AM
But that's the story of TeeEss, is it not.
Thanks to all for the many ideas and assistance.
Post by: Mayo on July 23, 2009, 12:24:35 PM
QUOTE
I have ever used...
I have tried to avoid using Micro$oft software whenever possible; the only program I can recall using was its media player...
QUOTE
Now that I say that, I remember One Outlook Feature that I've missed in Every Other e-client I've used over the years: I'm not sure whether the Mac version had this or not, but on the PeeSee, Outlook permitted one to RENAME saved email msgs, to make it easier for me to find stored msgs whose titles did not accurately reflect their content/significance IMO.
Eudora also allows the user to rename email messages; I take advantage of that feature on a regular basis. Why isn't it an option with all email clients?
My primary problem with Mail is how difficult it is to configure it without resorting to the setup "wizard." And it has a bug where passwords stored in the Keychain are not changed when they are altered in Mail. It often requires the user to use Keychain Access to delete the old Mail passwords in order for the new passwords to take effect.
It never ceases to amaze me the inconvenience and lack of features that many people will accept in order to use a "free" software program like Mail.
Post by: Xairbusdriver on July 23, 2009, 12:42:15 PM