Post by: dolphin on July 17, 2006, 05:27:27 PM
What am I doing wrong??? I've been to Mac support and read everything I can find on .mac and iWeb, but still NO help...
Thanks in advance for any help!
Post by: D76 on July 17, 2006, 07:34:24 PM
Post by: dolphin on July 18, 2006, 03:18:31 AM
QUOTE
This is probably too simple, but most of us have done it — I know I have — maybe it needs cookies and yours aren't turned on.
Cookies are turned on!
Post by: dolphin on July 22, 2006, 10:12:59 AM
I believe I have narrowed my problem to .Mac itself. I think I am logging into .Mac, but in fact I don't believe I really am. I also think it may have something to do with my member name. I used the same name or user ID that I have on my Applecare account.
Is there a way to change the .Mac account member name myself or does Apple have to do that???
Seems ABD had a similar problem. Appreciate any and all help!
Post by: Xairbusdriver on July 22, 2006, 05:44:26 PM
QUOTE
Seems ABD had a similar problem.
My problem was at Apples end; they said my password was screwed up there. They reset it and it's been fine since.Symptoms were a failure to be able to sign IN at .Mac or even the Forums. I kept getting a request to try again. I never tried more than twice, assuming that there might be a 'three strikes and you're out' policy as with many sites, but the cumulative attempts may have contributed to my problem. If you are not getting a 'retry' request, I doubt that your and my problems are the same.
However, if you smptoms are the same as mine, you can send a request for help to Apple's .Mac tech support ( even without being logged IN ), listing your symptoms/problems and they should be able to fix it very quickly.
Sorry, that's about all I can provide towards 'help'. I don't use iWeb.
Post by: dolphin on July 22, 2006, 06:00:28 PM
Post by: antony on July 22, 2006, 07:56:13 PM
QUOTE(dolphin @ Jul 18 2006, 08:27 AM) <{POST_SNAPBACK}>
HELP!!! I just got a .mac account and am using iWeb and can't publish anything. Everytime I hit the PUBLISH button I get a .mac login screen. I had already logged in first.
Just something basic,In System Preferences | .Mac, do you have your .Mac account information entered correctly there?
Post by: dolphin on July 23, 2006, 12:00:08 PM
I do believe it may have been my own fault.
I did not see an activation key when I purchased it online. I've contacted Apple .Mac support and asked for their help in getting a key.Thanks for your help!