Techsurvivors

Archives => 2007 => Topic started by: Highmac on January 21, 2007, 01:09:17 PM

Title: Customer service - or not...
Post by: Highmac on January 21, 2007, 01:09:17 PM

Knowing how interested many of us are in the way companies treat the people who pay their wages, I thought you might like to follow this thread on the MacFormat forum, started by someone who dared to ask when Virgin Music was going to cater for Mac users

The reply he received:

QUOTE

"Hello-

No, not for the moment. Sorry.

We try to provide for 95% of the market
rather than 5%.

Best regards,
Axel
Virgin Digital

He was to hear from Axel again after following advice given on the thread... "write to Richard Branson..."

Title: Customer service - or not...
Post by: iGuy on January 21, 2007, 04:21:42 PM

Interesting read

Title: Customer service - or not...
Post by: Gregg on January 22, 2007, 07:37:15 AM

And what's wrong with 100%??