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Archives => 2007 => Topic started by: krissel on December 09, 2007, 01:15:01 AM

Title: Behind the scenes as an Apple store employee
Post by: krissel on December 09, 2007, 01:15:01 AM
Interesting to read about the philosophy, strategy and training.

http://counternotions.com/2007/11/26/punching-in-interview/

http://counternotions.com/2007/10/21/apple-store-strategy/
 
Title: Behind the scenes as an Apple store employee
Post by: Mayo on December 09, 2007, 01:49:38 PM
Like one of the comments noted, I found little personal insight in either interview. I guess that you have to buy the book to get that, but I won't be risking my money to find out if that is the case or not...
Title: Behind the scenes as an Apple store employee
Post by: Gregg on December 09, 2007, 04:55:36 PM
QUOTE(Mayo @ Dec 9 2007, 01:49 PM) <{POST_SNAPBACK}>
Like one of the comments noted, I found little personal insight in either interview. I guess that you have to buy the book to get that, but I won't be risking my money to find out if that is the case or not...


You mean it just comes down to money??? wink2.gif
Title: Behind the scenes as an Apple store employee
Post by: Mayo on December 09, 2007, 06:28:57 PM
I was just trying to emphasize my point that reading the interviews is rather pointless.   whistling.gif
Title: Behind the scenes as an Apple store employee
Post by: sandbox on December 10, 2007, 11:29:40 AM
QUOTE(Mayo @ Dec 9 2007, 07:28 PM) <{POST_SNAPBACK}>
I was just trying to emphasize my point that reading the interviews is rather pointless.   whistling.gif

Expectations can bring disappointments. wink.gif

I did find the use of environmental science to be accurate. Apple stores do created their own mini universes in malls.
For me, it's like a trip to OZ, you go to see, to learn, but behind the curtain is a puppet master. wink.gif


Title: Behind the scenes as an Apple store employee
Post by: Xairbusdriver on December 10, 2007, 03:01:58 PM
Reading the interviewers questions for an authors opinions may be pointless to many. But you get 'points' for doing so! I'd say it's less pointless than watching most TV programs! tongue.gif Just take your collection of 'points' to your nearest pointless Charbucks and they'll give you a cup of java for less than five bucks! laugh.gif

Speaking of 'expectations'...
Went to a local Social Security office this AM to sign up for Medicare 'benefits' (turn 65 next Feb and the company retiree health plan dumps us at that age). I expected very little in the way of service and friendliness. I was surprised at the smiling faces of the clerks and their willingness to meet me more than half-way when it turned out I needed to return with more info (actually that is for a new SS Card, not anything to do with my primary visit reason). So, I was pleasantly surprised and impressed with the small sample of SS employees I dealt with.

The Pessimists creed: "Expect nothing and be happy with anything more than that!" - Anonymous smile.gif
Title: Behind the scenes as an Apple store employee
Post by: Mayo on December 10, 2007, 07:05:13 PM
I didn't really have any "expectations" beyond hoping for a little personal insight mixed into the straight reporting style of the author. I read a lot of different things from a variety of sources every day and I don't want to waste my time on writing/interviews that mimic the content of my local newspaper... there isn't much true "journalism" going on in the U.S. these days, mainly he said/she said "reporting."
Title: Behind the scenes as an Apple store employee
Post by: kimmer on December 11, 2007, 02:59:52 AM
I was curious and read through the one piece while I waited on a download. Nothing deep, but a bit interesting.

Now totally off the subject ... but Mayo struck a chord with me ...

QUOTE
and I don't want to waste my time on writing/interviews that mimic the content of my local newspaper... there isn't much true "journalism" going on in the U.S. these days, mainly he said/she said "reporting."

Come over here and read the papers. wink.gif  Same company now owns both of them, and the semi-decent one has sunk to junk, and the junk one is now worse -- and I didn't think that was possible. Mostly ads and they want me to pay to take it our the machine. Bah! I scan it at the library for free. biggrin.gif

As far as reporting ... it's mostly opinions and gossip. Good example ... they are digging up downtown streets to put power lines underground. Had to call in a geologist because of the stuff they've been finding. It's all fascinating, is a ton of history of this town that predates some of our oldest citizens ... and the paper is too busy spewing gossip to even report this stuff.

Reporting? BAH!

Not that I'm opinionated or anything.

ROFLOL!