Sandy: I'm with VirginMedia as well, but not the cable setup; broadband over BT line, which would make it easier to change ISPs. However, I've been with them since 1999 (when it really was Virgin and not NTL) and had no problems. I would not really want to change now.
And even if I did, how would I know the new one wasn't doing just the same - or would in a few months time!
Neil
I've been with them since 1996, United Artists/Telewest/NTL/Virgin. Broadband since 1999. I would rather not move either but if they carry on like this I'll go to Zen or Be who have stated that they will never get involved in this type of scam.
Sandy