Post by: Frances144 on March 21, 2008, 08:41:35 AM
No one else has said that when they send me emails, they bounce, so what is going on?
How can I stop this bouncing. She is a friend and her emails are important. All filters are off, at the moment, to see if anything comes through but her's don't.
Any thoughts? Anyone?
Cheers
Frances
Happy Easter btw!
[attachment=918:Capture_004625.jpg]
Post by: Xairbusdriver on March 21, 2008, 09:46:51 AM
If the "Reply" makes it to you, she simply has been miss-typing your address or it is in her address book incorrectly. Have her copy and paste in the one that is in your message (From:) or the one in the "Reply" (To:) into the erroneous entry in her address book.
If it does not make it to you (and how will you know?! Phone?), there is some problem at your ISP that is blocking her ISPs domain. Discuss that with your ISP.
Post by: Gregg on March 21, 2008, 12:13:46 PM
Post by: Frances144 on March 21, 2008, 12:29:37 PM
I pay £20 per month for the privilege. Is it my fault or her's?
Fx
Post by: gunug on March 21, 2008, 01:53:28 PM
like name@twincities.k12.ks.us and so a little long) when she already had it in her address book. The incorrect spelling had
also been placed into her frequent contacts list and this is the one that was picked up when she started typing the name and
not the correct one in the full address book. These got bounced and I assume that it was something like that on his end because when we suggested he clear his frequent contacts out they started to go through! These are large (corporate) database systems and we often get blamed because we filter spam but these never ended up in the filter file.
Post by: Paddy on March 21, 2008, 02:18:34 PM
You could conduct an experiment - try having her email you from a free gmail account or a Yahoo account and see if that still bounces. But make sure she's actually using the correct address for you first!
Post by: Frances144 on March 21, 2008, 02:39:34 PM
Difficult one.
Fx
Post by: Paddy on March 21, 2008, 04:31:17 PM
I know it can be tough sometimes dealing with others on technical matters - some people think they know it all and get huffy when there is any suggestion that perhaps they *really* don't, some are terrified of looking as witless as they really are, and some just get frustrated when anything technological doesn't perform exactly the way they think it should - no matter whether they actually understand it or not. And there are those who react to any request for a favor, no matter how small, like they're being asked to perform a monumental task! Good luck.
Post by: Xairbusdriver on March 21, 2008, 05:36:08 PM
Just because I couldn't find the "any" key, you think you are so smart! If there wasn't that kind of key on the keyboard, why would so many people/manuals/instructions keep telling me to "hit" it?!!! "Hit it!" I wish! I may just throw the thing against the wall, if I could find some scissors sharp enough to cut this stupid 'security' cord that attaches the keyboard to the box... 
I gotta go...fume, fuss...And don't tell me to "Have a good day."
Post by: Gregg on March 21, 2008, 07:25:41 PM
QUOTE(Frances144 @ Mar 21 2008, 08:41 AM) <{POST_SNAPBACK}>
I use freenetname
sounded free to me
I use a free e-mail and have had bouncing problems with a few domains.
Post by: daryl66 on March 22, 2008, 12:24:43 PM
QUOTE(Xairbusdriver @ Mar 21 2008, 09:46 AM) <{POST_SNAPBACK}>
Send her an email and ask her to "Reply" to it. There must be that kind of function in her email program, even if it's a PC. She should not need/have to rewrite your address in the "Reply," it should be in there automatically.
I know this works MOST of the time, however I exchange e mails with a person in Alberta CA who uses "telus" as his isp. telus has set up the e mails so that "From" address slightly different than the address required to "send to" address.
If you just attempt to "reply" you will get the "Addressee unknown" message.
This is just one of those FYI's
Daryl
Post by: Xairbusdriver on March 22, 2008, 03:37:37 PM
I don't think I would use an ISP that would attempt to change the addressee. Why would they even want to do that? I know Eudora doesn't 'mess' with the addressee's info in any way. Web mail is a whole nother 'animal', of course. You are not using a 'program' but a collection of scripts (PHP, perl, etc.) and you may have no idea what they might be doing with the info you enter (or should be entered).
Post by: Paddy on March 22, 2008, 04:31:01 PM
Post by: daryl66 on March 23, 2008, 12:39:59 PM
QUOTE(Xairbusdriver @ Mar 22 2008, 03:37 PM) <{POST_SNAPBACK}>
Daryl, is that method used in your "web mail" process or in your email program?
ABD No I am using Entourage with a domain and as far as I know he uses a pc and Outlook (assumption). I have never tried it using Webmail. I do not have a clue re Telus. When it first started happening about a year ago, after getting several returns I called him via the fone to tell him that Telus just did not like him and he should call them. He advised that they"telus" had set it up that way to avoid "spam". He is about a 3 on the 10 scale for computer literacy, so who knows??
Daryl
Post by: daryl66 on March 23, 2008, 12:45:48 PM
QUOTE(Paddy @ Mar 22 2008, 04:31 PM) <{POST_SNAPBACK}>
Daryl, I've never heard of that issue with Telus - I live in Canada and have a friend who is a VP at Telus; his email certainly doesn't do that. Is it possible that your friend may have misconfigured his email account when setting it up in Outlook or whatever he uses, and put an incorrect address in? (as we've described - it can be done easily - unless you have Rogers who now have moved to prevent that!)
Paddy: See the above to ABD. My friend indicated that Telus did it intentionally and "advised" him of it. All I can say for sure is that you cannot "reply" to his e mails and get to him.
Daryl
Post by: Xairbusdriver on March 23, 2008, 03:32:52 PM
Post by: tacit on March 23, 2008, 11:22:19 PM
Here are two sample bounce messages. I have put in bold the part that explains why the message bounced.
----------------------
From: Mail Delivery Subsystem <MAILER-DAEMON@abbmta1.siu.edu>
Date: October 25, 2006 1:43:48 PM CDT
To: calion@mac.com
Subject: Returned mail: see transcript for details
The original message was received at Tue, 24 Oct 2006 11:13:10 -0500 (CDT)
from 12-207-137-62.client.mchsi.com [12.207.137.62]
----- The following addresses had permanent fatal errors -----
<support@symtoys.com>
(reason: 451 timeout (#4.4.2))
----- Transcript of session follows -----
... while talking to smtp.secureserver.net.:
DATA
<<< 451 timeout (#4.4.2)
... while talking to mailstore1.secureserver.net.:
DATA
<<< 451 timeout (#4.4.2)
<support@symtoys.com>... Deferred: 451 timeout (#4.4.2)
Message could not be delivered for 1 day
Message will be deleted from queue
----------------------
The original message was received at Fri, 20 Oct 2006 17:50:50 -0400 (EDT)
from 62-192.124-70.tampabay.res.rr.com [70.124.192.62]
----- The following addresses had permanent fatal errors -----
<piracy@microsoft.com>
(reason: 550 5.7.1 <Your e-mail was rejected by an anti-spam content filter on gateway (IP_Address).Reasons for rejection may be: obscene language, graphics, or spam-like characteristics. Removing these may let the e-mail through the filter.>)
----- Transcript of session follows -----
... while talking to maila.microsoft.com.:
DATA
<<< 550 5.7.1 <Your e-mail was rejected by an anti-spam content filter on gateway (IP_Address).Reasons for rejection may be: obscene language, graphics, or spam-like characteristics. Removing these may let the e-mail through the filter.>
554 5.0.0 Service unavailable
Reporting-MTA: dns; ms-smtp-03.tampabay.rr.com
Received-From-MTA: DNS; 62-192.124-70.tampabay.res.rr.com
Arrival-Date: Fri, 20 Oct 2006 17:50:50 -0400 (EDT)
Post by: Frances144 on March 24, 2008, 02:31:32 AM
Thanks for all your help. Appreciated.
Fx
Post by: daryl66 on March 25, 2008, 11:40:20 AM
QUOTE(Paddy @ Mar 22 2008, 04:31 PM) <{POST_SNAPBACK}>
Daryl, I've never heard of that issue with Telus - I live in Canada and have a friend who is a VP at Telus; his email certainly doesn't do that.
Paddy: My friend in Edmonton must have heard us talking about him. I got an E-mail from him yesterday and something has changed. Now the "From" is "smithjohnl" and there is a line for "Reply to"- "johnsmith". I tried it and did not get the Non-delivery return.
Since it did not come back it appears as tho one could use either when sending to him and expect him to get em.
Daryl
