Techsurvivors

Archives => 2008 => Topic started by: dplank on June 10, 2008, 12:23:23 PM

Title: Sending photos with Mail to Windows users
Post by: dplank on June 10, 2008, 12:23:23 PM
Some of my Windows user friends can't seem to open photos sent as jpegs as prepared by iPhoto. I have also tried to send them as attachments without success. Is it me or the Windows user? Thinking.gif
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 10, 2008, 12:43:52 PM
AOL users by any chance? AOL is notorious for chewing up and spitting out attachments.

Couple of things to try:

1. Make SURE you've got Mail set to "Send Windows-friendly Attachments" - it's a checkbox at the bottom of the attachment window (when you select the attachment) You may not be able to select this if you go via iPhoto - not sure as I haven't tried it. If that's the case, use Mail, not iPhoto to generate the email.
2. Zip (archive) the photos in a folder - AOL for instance apparently doesn't like multiple attachments.
3. Make sure the photos have .jpg file names - Windows doesn't have a clue what to do with files without extensions.
Title: Sending photos with Mail to Windows users
Post by: Xairbusdriver on June 10, 2008, 01:07:22 PM
I read the Help pages about this problem a few weeks ago and it seems there is one more thing you can do. For some reason, the Help page says to make sure to check the "Always Insert Attachments at End of Message" setting (Edit->Attachments). dntknw.gif HTH
Title: Sending photos with Mail to Windows users
Post by: dplank on June 12, 2008, 05:07:26 PM
Thanks to both gentlemen who answered, but the problem still exists.  I tried all the suggestions that were made without success. There's just got to be a way to do this. Macs not being able to do anything Windows can do just seems wrong.
Title: Sending photos with Mail to Windows users
Post by: Xairbusdriver on June 12, 2008, 05:40:35 PM
1. What ISP are these folks using?
2. Paddy asked you earlier about AOL, is that what they use?
3. Are you sure they know where their program puts downloaded attachments/images?
4. What specific email program are they using?
5. What program are you using?

Would you try sending me one (tonight!)? But I'm leaving early Thursday and won't be back till Tuesday (June 17). At least that way we can be assured you're sending a suitable file. My email address is my screen name here (xairbusdriver) plus "@mac.com" I promise not to forward you too much SPAM. laugh.gif
Title: Sending photos with Mail to Windows users
Post by: hingyfan on June 12, 2008, 08:17:08 PM
I find a lot of Windows users dont have the slightest idea what they're doing.
They dont know how to DL a photo (or anything else) and don't know where it goes when they do. The PCs don't know which program to use to open a file and neither do the users.
If the photo does not show up in their mail window, basically that's the end of the story.
Of course, i can't make a simple slideshow on my mac, so why do what I know.
Title: Sending photos with Mail to Windows users
Post by: tacit on June 14, 2008, 07:57:17 PM
QUOTE(dplank @ Jun 12 2008, 10:07 PM) <{POST_SNAPBACK}>
Thanks to both gentlemen who answered, but the problem still exists.  I tried all the suggestions that were made without success. There's just got to be a way to do this. Macs not being able to do anything Windows can do just seems wrong.


We can not help you without more information.

Please describe step by step how you are attaching the photos. In particular, please tell us the exact file name of the photo you are attaching. Also, please let us know the domain of the person you are sending us to. We don't need to know the entire email address, but the part after the "@" is helpful.

Also, can you explain what problem the recipients are having? Do they see an error message? If so, what does the error message say? If you know it, can you tell us what email program they are using?
Title: Sending photos with Mail to Windows users
Post by: dplank on June 15, 2008, 07:34:47 PM
QUOTE(tacit @ Jun 15 2008, 12:57 AM) <{POST_SNAPBACK}>
QUOTE(dplank @ Jun 12 2008, 10:07 PM) <{POST_SNAPBACK}>
Thanks to both gentlemen who answered, but the problem still exists.  I tried all the suggestions that were made without success. There's just got to be a way to do this. Macs not being able to do anything Windows can do just seems wrong.


We can not help you without more information.

Please describe step by step how you are attaching the photos. In particular, please tell us the exact file name of the photo you are attaching. Also, please let us know the domain of the person you are sending us to. We don't need to know the entire email address, but the part after the "@" is helpful.

Also, can you explain what problem the recipients are having? Do they see an error message? If so, what does the error message say? If you know it, can you tell us what email program they are using?

Title: Sending photos with Mail to Windows users
Post by: dplank on June 15, 2008, 07:57:58 PM
TS Addict:

1. I attach photos from iPhoto. I select the photo and click on the icon that says "Email". It opens Mail with the photos attached. I then either let them appear as full photos or "control-click" and select "as icon".

2. Scan-080527-0016-jpg (211 kb)

3. @bellsouth.net

4. They don't seem to get any error messages. They say they just click or double click and nothing happens.

5. One program is OutLook Express
Title: Sending photos with Mail to Windows users
Post by: RobW on June 15, 2008, 08:53:42 PM
QUOTE
... Scan-080527-0016-jpg (211 kb)


I imagine if that is the exact name of the file--using a dash and not a period before jpg that this would be a problem. Also, if the actual title includes "211 kb" as the end of the file name, then it does not end with a jpg extension as it needs to. Try renaming it as follows:

scan_080527_0016.jpg

Notice that I'm using an underscore instead of a dash and a period prior to jpg. I've also gotten rid of the "211 kb" at the end. (I'm not sure--and others will know--if using a "dash" - instead of an underscore  _ is allowed in the world of Windows. Thinking.gif
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 15, 2008, 10:01:39 PM
Windows does allow underscores in file names. For what is and what isn't allowed in Windows and Mac file names see: http://www.portfoliofaq.com/pfaq/FAQ00352.htm

However, I'd rename the files as something a little more descriptive and dump all punctuation for simplicity's sake. But don't forget the .jpg file extension - three letter file extensions are absolutely VITAL in the Windows world. smile.gif

BTW - how did you end up with file names with a -jpg anyway? It's not something any program I've come across would do...
Title: Sending photos with Mail to Windows users
Post by: tacit on June 16, 2008, 01:54:10 PM
QUOTE(RobW @ Jun 16 2008, 01:53 AM) <{POST_SNAPBACK}>
QUOTE
... Scan-080527-0016-jpg (211 kb)


I imagine if that is the exact name of the file--using a dash and not a period before jpg that this would be a problem. Also, if the actual title includes "211 kb" as the end of the file name, then it does not end with a jpg extension as it needs to. Try renaming it as follows:

scan_080527_0016.jpg


Bingo. That is exactly what's wrong. The name must end in a period and the letters "jpg"; it can not end in a dash and the letters "jpg".
Title: Sending photos with Mail to Windows users
Post by: dplank on June 20, 2008, 10:12:46 PM
I have tried to set up the photos the way you suggested. That is, by ending the the name in .jpg. The only problem is that I can't find a way to rename the photo. I can't get rid of the (112 mb) at the end of the name. Deleting or selecting to delete only succeeds in losing the entire file.

Of course I could not use iPhoto, however, the file then is too large to send more than one pic at a time and some with slower rates make it difficult for them to download.

Still stumped.
Title: Sending photos with Mail to Windows users
Post by: ClayEM on June 21, 2008, 08:20:06 AM
If you go to the User/Pictures/iPhoto Library folder and Right Click the folder and show folder contents, you can then migrate to the picture you want to use by opening the Data folder and selecting the picture. You can open the picture by double clicking and then Save As (Menu Bar/File)...I like to save to the desk top...It is then easy to manipulate and attach to an email.. The Data folder has pictures you can email as is...If you want larger versions, the Originals folder has the same pictures as the Data folder but in their original size and then you can handle them the same way.

Hope this helps,
Clay

Title: Sending photos with Mail to Windows users
Post by: Xairbusdriver on June 21, 2008, 09:04:24 AM
QUOTE
The only problem is that I can't find a way to rename the photo. I can't get rid of the (112 mb) at the end of the name. Deleting or selecting to delete only succeeds in losing the entire file.
Assuming the file is in a Finder Window or on the Desktop, the easiest way to change a name is to click once to highlight the file, then press 'return.' The name should now become highlighted in a very small text box. You can now rename it to whatever you desire. There is not really any need to use the delete key, IMHO.

A great feature in Leopard, BTW, is that the OS does not highlight the extension/suffix of the name! So you don't have to retype it or move the cursor back, etc. Really saves time/keystrokes since one rarely should change the suffix.
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 21, 2008, 11:33:34 AM
Except in this case, the suffix (extension) appears to be the problem!! wink.gif

As for renaming photos in the Finder once they're in the iPhoto Library...it didn't seem to work for me. Tried various things - no go (Originals, data - renamed the photo in all). iPhoto stubbornly refuses to see anything but the original file name, and if you try to email a photo with a file name that has been changed in the Finder, it does nothing - because it actually cannot find the photo. The thumbnail cache rebuilding didn't change this either. There may be some cache that needs to be dumped, but that's what I've discovered so far. Exporting and renaming and reimporting seem to be the only reliable methods.

I've never liked iPhoto's oddball filing system...I much prefer using Adobe Bridge and either Photoshop or PS Elements these days. You might want to consider investing in PS Elements - it's quite terrific and the full or upgrade version can be downloaded from Adobe. Unfortunately, the free trials aren't available for the month of June (some error in a line of code that Adobe has chosen not to fix had prevented the trial downloads of their products from working for the 30 days - they'd only work for one day) but will be back on July 1.

Check out some of the features: http://www.adobe.com/products/photoshopelmac/features/
I batch rename photos in Bridge - it's a breeze.
Title: Sending photos with Mail to Windows users
Post by: tacit on June 21, 2008, 07:26:51 PM
QUOTE(dplank @ Jun 21 2008, 03:12 AM) <{POST_SNAPBACK}>
I have tried to set up the photos the way you suggested. That is, by ending the the name in .jpg. The only problem is that I can't find a way to rename the photo. I can't get rid of the (112 mb) at the end of the name.


There is no (112 MB) at the end of the name. That is simply a tag to show you how big the file is; it is not part of the name.

I hope you mean 112 KB, not 112 MB. A 112 MB file is far, far too large to email.
Title: Sending photos with Mail to Windows users
Post by: Xairbusdriver on June 22, 2008, 03:12:07 PM
I'm not an iPhoto user, so I don't know how it tries to 'attach' an image to an email. However, it must have some kind of 'export' function that would send a file (.jpg or whatever the original type was) to the Desktop. That's where I would suggest changing the name.

In my version (7. something), simply selecting an image and then using the "File->Export" menu allows one to put the image anywhere on your drive you desire. You can choose to use the original file name or the name you have in iPhoto. I think the key is getting the file outside of iPhoto before doing anything with it.

I very seriously doubt that changing the name of a file in iPhotos various databases would be successful. I would think it would get completely confused as to what image was where. Each database will have links to most (if not all) of the others, that link probably includes the name of the original. Change a name in any of the databases and that DB will probably just fail to find anything in the others that match the new name. Likewise the other DBs will not be able to find the one you changed because it's no longer named the way it was.

Aside: It would seem that if Apple wants to create various DBs for its products, it should also make them invisible so as not to allow the user to access them except via the app. wallbash.gif
Title: Sending photos with Mail to Windows users
Post by: krissel on June 23, 2008, 03:44:38 AM
Just drag the images you want from the index display in iPhoto to the desktop, then change the name there.

You can use QuickImageCM contextual menu to make it smaller or edit it in other ways.

http://www.macupdate.com/info.php/id/11532


Title: Sending photos with Mail to Windows users
Post by: pendragon on June 23, 2008, 07:09:51 AM
If you are using Mail, AOL, or Entourage, and as iPhoto is the source of the photos being sent, you might consider sending the photo right from the iPhoto app.
1. The photo will not need one to append an extension (it’s done automatically).
2. If you desire, renaming the photo is easy.
3. One may select/adjust the photo size (sm, med, lg) without using any other app.

To do this:
1. Open iPhoto.
2. Click once of the target photo.
3. Click on the Email icon at the bottom of iPhoto (see screenshot below) and then follow the screen prompts.
4. This will automatically call up your email, attach the photo and do all the things noted above. You only need select the addressee and add your text.

HTH

P.S.

And if none of the above works for you, there is still the option to use iPhoto's export function:
1. Select the target photo from iPhoto.
2. In iPhoto, select File>Export.
3. In the following window, you will be given the option to select the image format, name, size, and destination.
As before, the suffix is appended automatically.
4. You may then attach this new photo (no further editing required) to your email.

[attachment=985:email.jpg]
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 23, 2008, 12:31:38 PM
Er...Harv...that's what dplank was trying to do. For some reason or other, the file name is incorrect - a dash in front of the jpg extension instead of a "." is preventing the recipients from opening the photos once received. And having once again tried the email function from within iPhoto, there is no option to rename photos as part of that emailing process. Changing the file names of photos in the iPhoto Library in the Finder (or within iPhoto for that matter) also failed. Exporting the badly named photos seems to be the only option.

On a slightly related note, I found this interesting tidbit:

http://discussions.apple.com/thread.jspa?m...56&#7187956

What I am becoming much more confused about is HOW on earth the incorrectly named photos ended up in iPhoto in the first place! iPhoto refuses to import anything without a recognizable extension - .jpg, .tif etc. - I just tried to import a photo for which I had removed the extension and it was no go.

What do you see under the file name when do a get info on any photo in the iPhoto library? (go to Photos->Get Info in the menu, or use command + i)
Title: Sending photos with Mail to Windows users
Post by: pendragon on June 23, 2008, 01:49:43 PM
Paddy,

More confusion (at least for me). I have no problem importing & exporting photos that lack a (visible) proper extension.

I just imported, without problem, a test photo named “Harv—Test”  (no visible extension) apparently because iPhoto knew the kind was tiff. So when I exported it, it automatically became Harv—Test.tif. But why some machines cannot determine the proper kind is beyond me.

Dlpank,

Just curious, do the photos in Users/<your name>/Pictures also have the dash instead of the dot in their extension?
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 23, 2008, 02:15:56 PM
Harv - maybe iPhoto '08 is smarter than '06 (which is what I currently have installed - haven't updated to '08 yet, though I have it) - I've tried every which way to get it to recognize a photo file without an extension and it's no go - even when I change the "open with" to iPhoto! Add .jpg back on and no problem.

Anyone else care to weigh in on this curious situation?

(And dplank, if you can answer the questions about what you see in the get info and the Pictures folder - which should be the same - please do, as it might shed a bit more light on what is going on for you)
Title: Sending photos with Mail to Windows users
Post by: pendragon on June 23, 2008, 02:19:42 PM
Paddy,

I can't speak re iPhoto 8. I'm still using v6.0.6.
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 23, 2008, 02:22:31 PM
Stranger still...same operating system, same version of the application and different results. Thinking.gif
Title: Sending photos with Mail to Windows users
Post by: dplank on June 25, 2008, 08:40:06 PM
Gentlemen,

I thank you, so much, for your efforts.

I just returned to town without my iBook and I'm going to be gone again for  a couple of weeks without access to internet I think. At some point I will get back to this and report my findings.

Again, thanks for your time an expertise.
Title: Sending photos with Mail to Windows users
Post by: Xairbusdriver on June 25, 2008, 08:41:58 PM
Hope you have a safe and enjoyable trip! salute.gif
Title: Sending photos with Mail to Windows users
Post by: daryl66 on June 26, 2008, 12:30:16 PM
QUOTE(Paddy @ Jun 23 2008, 02:15 PM) <{POST_SNAPBACK}>
Anyone else care to weigh in on this curious situation?

2 Cents worth: Just for drill I launched my Iphoto which is 4.0.3 (please hold the laughter) and found the following.

1: All the photos that were originally loaded from the camera(s) export as .jpg

2: Importing a photo from the desktop to iphoto without the .jpg works just fine

3: Exporting that same file goes to the desktop WITHOUT the .jpg

I see from the original post that it appears the file in question originated from a scanner.  Any thought as to the possibility that it was where the problem originated???

Daryl toothgrin.gif
Title: Sending photos with Mail to Windows users
Post by: tacit on June 26, 2008, 01:01:29 PM
QUOTE(Paddy @ Jun 23 2008, 07:15 PM) <{POST_SNAPBACK}>
Harv - maybe iPhoto '08 is smarter than '06 (which is what I currently have installed - haven't updated to '08 yet, though I have it) - I've tried every which way to get it to recognize a photo file without an extension and it's no go - even when I change the "open with" to iPhoto! Add .jpg back on and no problem.

Anyone else care to weigh in on this curious situation?

(And dplank, if you can answer the questions about what you see in the get info and the Pictures folder - which should be the same - please do, as it might shed a bit more light on what is going on for you)


The Macintosh disk directory and filesystem allows "metadata" to be connected to a file. You can put, in the disk directory, a Type and Creator code. The Type code tells Mac OS what kind of file it is. The Creator code tells Mac OS what program to use to open the file.

So the Mac does not depend on having the three-letter code at the end of the file's name. If the three-lette code is missing, the Mac can still look at the Creator code to see what kind of file it is.

Windows systems do not allow for attaching this kind of metadata to a file. If Windows does not see a period and a file extension, Windows has no way to figure out what the file is.
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 26, 2008, 04:01:13 PM
.
QUOTE
So the Mac does not depend on having the three-letter code at the end of the file's name. If the three-lette code is missing, the Mac can still look at the Creator code to see what kind of file it is.


Yes - I know that's what is supposed to happen, but MY version of iPhoto refuses to import a photo with no extension. Nobody has been able to explain that - nor does anyone appear to be able to duplicate this situation. I tried it with several photos too - ones that were already in iPhoto (exported out, lopped off extension) and photos elsewhere on my system. In the XMP core properties a test photo is listed as an image/jpg WHEN it's got a .jpg extension. I cannot open it in Photoshop if I remove the extension. Tried yet another photo - this time opening it in Bridge. Fine as long as it has a .jpg extension. Remove that, and there is a thumbnail of the photo, but in the metadata, it's listed as a binary document, and it won't open in PS.

Please read what I actually write... rolleyes.gif

For Daryl and those of you who have tried the importing to iPhoto - do you have your system preferences set to show file extensions? Just wondering - because it could be that the extensions are simply hidden on your systems if you have this preference unchecked. I have mine set to show all extensions - when I remove them, they're really gone, not hidden.
Title: Sending photos with Mail to Windows users
Post by: daryl66 on June 26, 2008, 06:25:58 PM
QUOTE(Paddy @ Jun 26 2008, 04:01 PM) <{POST_SNAPBACK}>
For Daryl and those of you who have tried the importing to iPhoto - do you have your system preferences set to show file extensions? Just wondering - because it could be that the extensions are simply hidden on your systems if you have this preference unchecked. I have mine set to show all extensions - when I remove them, they're really gone, not hidden.

Paddy: This probably sounds like "Joe Dummy"  but I cannot find anywhere in the "system prefs" anything to do with file extensions (where do it be??) huh.gif . In Iphoto when I export there is a box for "use file extensions" and it is checked.

Further. I discovered that if the photos have been named and imported from the desktop there is no .jpg.  If imported directly from the camera it is there. Moving a named photo to the "attachment" box in Entourage adds the .jpg.  Adding the same attachment to "mail" (which I normally do not use) places the photo directly into the text.

More confusion huh????

Daryl rolleyes.gif
Title: Sending photos with Mail to Windows users
Post by: pendragon on June 27, 2008, 06:55:25 AM
Daryl,

Apparently, the embedding vs. attaching photos etc. is a long-standing and well documented issue with the Mail app. This embedding issue can be a problem when you think the recipient may want to forward your mail, but does not wish to include what ever it is that you "embedded".

One solution is to first compress the photo or whatever. Then, it will always be an attachment rather than be embedded.

Another solution, is to install Mail Attachments Iconizer $14.99 (US) shareware, (unlimited test). FWIW, I have been using it for a few months and found it to be rock solid and problem free.
Title: Sending photos with Mail to Windows users
Post by: tacit on June 27, 2008, 11:12:22 AM
QUOTE(Paddy @ Jun 26 2008, 09:01 PM) <{POST_SNAPBACK}>
.

Yes - I know that's what is supposed to happen, but MY version of iPhoto refuses to import a photo with no extension. Nobody has been able to explain that - nor does anyone appear to be able to duplicate this situation. I tried it with several photos too - ones that were already in iPhoto (exported out, lopped off extension) and photos elsewhere on my system. In the XMP core properties a test photo is listed as an image/jpg WHEN it's got a .jpg extension. I cannot open it in Photoshop if I remove the extension.


I assume you're doing this on hard drives that are formatted Mac OS, not UFS or Windows?
Title: Sending photos with Mail to Windows users
Post by: Paddy on June 27, 2008, 11:25:06 AM
QUOTE
I assume you're doing this on hard drives that are formatted Mac OS, not UFS or Windows?

Correct.

And now it gets ever stranger....I CAN lop off the extension of a jpg on my MacBook Pro and do whatever I want with it - including import it into iPhoto '06. It's just on the G5 that I cannot. Both computers are running 10.5.2, both drives are formatted Mac OS Extended, though the MBP has the GUID partition map of of course. Beginning to wonder if there is something very odd going on with the G5 drive, though not sure what it might be, as I've had no other issues. Think it might be time to run some diagnostics, though likely won't be able to do that until next week some time, as we're going away for the Canada Day long weekend.

Any other ideas as to what might be going on?

BTW - text files reacted the same way to having extensions removed - could no longer open them with Word etc.
Title: Sending photos with Mail to Windows users
Post by: krissel on June 30, 2008, 03:24:34 AM
QUOTE(daryl66 @ Jun 26 2008, 07:25 PM) <{POST_SNAPBACK}>
QUOTE(Paddy @ Jun 26 2008, 04:01 PM) <{POST_SNAPBACK}>
For Daryl and those of you who have tried the importing to iPhoto - do you have your system preferences set to show file extensions? Just wondering - because it could be that the extensions are simply hidden on your systems if you have this preference unchecked. I have mine set to show all extensions - when I remove them, they're really gone, not hidden.

Paddy: This probably sounds like "Joe Dummy"  but I cannot find anywhere in the "system prefs" anything to do with file extensions (where do it be??) huh.gif . In Iphoto when I export there is a box for "use file extensions" and it is checked.




Go to menu bar under Finder/Preferences/Advanced. You'll see a checkbox to always show file extensions.