Post by: krissel on July 24, 2009, 04:31:37 AM
One of the original files was returned so those errors should not reappear. But if anyone comes across any other difficulties anywhere on the forum please post here.
Post by: Highmac on July 25, 2009, 09:35:11 AM
Post by: Highmac on July 25, 2009, 02:17:11 PM
Post by: Xairbusdriver on July 25, 2009, 02:21:07 PM
QUOTE
Still getting "An error occurred" when trying to approve a 'Friend' request.
I get that response almost all the time, but I assumed it was because no one wants to be my friend! 
Post by: RNKIII on July 25, 2009, 05:52:32 PM
That must be a common error for a lot of Mac problems...
Bob K. rnkiii
Post by: pauline on July 26, 2009, 03:39:58 AM
Post by: Highmac on July 26, 2009, 04:25:58 AM
Try reducing them so they are more like 200-300kb. Make sure the resolution is 72dpi, and not the print resolution. If you can PM me a link to the picture you're trying to upload, I'll have a look at it. I'm by no means an expert, but I can manage the basics
Post by: Highmac on July 26, 2009, 06:14:22 AM
QUOTE
Since allowing members to upload images last year we are starting to see our server space disappear all too rapidly.
I went into the folders of uploads for the past several months and reduced the size and resolution of many large files to reclaim some of the space. But we will have to be more conservative in the future to continue to provide this feature.
We are asking you to please try to keep your image uploads to under 200K if possible (under 100K is even better). If you need instructions on how to do it, please post. Also if you have something really special that should be seen in its full glory perhaps you could look into hosting the image on one of the many free sites available and link to it from your post.
Thanks for understanding. We are running on a shoestring budget and are trying to keep from incurring expense for more server space.
I went into the folders of uploads for the past several months and reduced the size and resolution of many large files to reclaim some of the space. But we will have to be more conservative in the future to continue to provide this feature.
We are asking you to please try to keep your image uploads to under 200K if possible (under 100K is even better). If you need instructions on how to do it, please post. Also if you have something really special that should be seen in its full glory perhaps you could look into hosting the image on one of the many free sites available and link to it from your post.
Thanks for understanding. We are running on a shoestring budget and are trying to keep from incurring expense for more server space.
Having re-read that, I'm off to check the (EDIT to add: "size and number of") pix I've uploaded....
Post by: Xairbusdriver on July 26, 2009, 07:42:24 AM
1. Put the cursor in your message to tell the software where to place the image/file. Otherwise, it will end up at the end of your message.
2. Choose an image/file to upload. Looks like you probably did that part.
3. Click the "Upload" button.
4. Wait for the upload to complete.
5. Click the "Manage Current Attachments..." There should be a number showing how many images/files have been accepted/uploaded. Of course, the title is just a little misleading, since nothing is really attached, yet.
6. Click the tiny disclosure triangle to see the list of images/file you may have uploaded.
7. This is the tricky part: Click the file you want to actually attach.
There, that's at least three steps.
I suspect that you had only one image and even clicked the disclosure triangle but failed to actually select the only possible file available (stupid software!). Thus, the software assumed you are an idiot and gave you the oh so helpful error message. Since it already has the list of one file to attach, why not just attach it instead of bothering with an error message? 
Actually, the software, with just a bit of programming, could simply upload each file in sequence when asked or just the file you select, incase you want one more than once or some not at all. But, that would require thought about how the user would do things instead of how the programmer thinks it should be done. Besides, humans are so unreliable, confusing and demanding...If the above is not what happened, maybe you really are in need of re-training! I know it helped me and only took 12 years!
Post by: pauline on July 26, 2009, 08:01:06 AM
Post by: Xairbusdriver on July 26, 2009, 01:37:01 PM
I am assuming that you were presented with a navigation dialog that would have allowed you to peruse your files...
Maybe it didn't like your funny British spelling.
Did you try again? This time holding your tongue differently?!
Post by: Highmac on July 26, 2009, 02:05:32 PM
At the risk of insulting your intelligence, when you went to the reply window, did you use the Browse button next to Upload to highlight the picture you wanted from your Mac? Press Browse and it will open a finder window so you can navigate to the picture. Once you find the picture it will show in the window to the right of Browse as (in my case) "Users/neilmcadam/Desktop/test.jpg"
It won't show in Preview - you will only see it once the reply message has been received at the TeeEss server. I haven't used your pic since I didn't want to steal your thunder
Post by: Xairbusdriver on July 26, 2009, 03:33:20 PM
So, now there are eight! Like I said, it is easy to miss one of the buttons/steps, even if you've dun it rite uther tymes.I think I remember 'gentle' posting images before, so I'm pretty sure she could, again, if she'd just stop listening to George!
Neat posting, BTW, Neal, a screen capture of a post being created in a post,... Did you use two mirrors?
BTW#2, I would have sworn that I've seen the thumbnail image in the Preview display. Maybe you are saying that you can't click on the thumbnail and have it open as you can in viewing posts?
It's probably that tricky language thing, again. You "Brits" seem to have trouble with the American language, refusing to speak it, like the French refuse to use English? 
Post by: pauline on July 26, 2009, 04:17:49 PM
Er, Jim, who gave you the language you speak.......surely you have heard of the pilgrim fathers!!
Post by: Highmac on July 27, 2009, 02:42:18 AM
Jim: You missed the opportunity to point out that I don't know right from left (situation of the window next to the Browse button).
Or were you just too polite?
Post by: Xairbusdriver on July 27, 2009, 02:07:16 PM
OTOH (left or right!), sometimes different skins put stuff in different places. OTThirdH, I may not even noticed the side reference!! Actually, I thought you might be referring to the incorrect side of the road that "you guys" use!
Apparently, that relates to the language problem? To be a good American politian, you have to learn to speak out of sides sides of your mouth. 8|As for where I lurnd too speek thu languaje, my father didn't have much to do with it, he was nearer to your location than to mine when I was just learning to talk (1943-44).
Post by: sandbox on February 14, 2010, 10:50:01 AM
I posted a ticket around 12:30 it was fixed around 3:00
------
Hi.
Server was temporary overloaded but issue is now reloaded. You should have access to your website and CPanel again. We apologize for caused inconvenience.
Best regards,
Arthur B
Ticket Details
===================
Ticket ID: ZJF-295287
Department: Technical Support
Priority: Medium
Status: On Hold
Post by: krissel on February 15, 2010, 09:34:09 AM
Post by: sandbox on February 16, 2010, 01:58:20 AM
For some reason they never move the problem account, the account that is affected has to move to a new or less active server.
Post by: sandbox on February 16, 2010, 11:25:51 AM
I can't wait to move them, soon very soon.
Post by: Paddy on February 17, 2010, 12:13:50 AM
Post by: sandbox on February 17, 2010, 01:32:30 AM
I've experienced this type of dead zone on many evenings and I just pass by the site and don't send a ticket. This time I happened to return some time later and found the same condition so I acted impulsively and opened a ticket.
I guess what I'm saying here is that this happens far more often than it is reported.