Techsurvivors

Archives => 2009 => Topic started by: Paddy on September 03, 2009, 10:32:18 AM

Title: A new method of providing customer service???
Post by: Paddy on September 03, 2009, 10:32:18 AM
This is hilarious...Adobe apparently (according to some posts in the Adobe forums) is responding FASTER to postings at FaceBook than they are to the poor sods who phone them.

http://www.facebook.com/event.php?eid=123258472738

There are TWO Adobe employees posting there, responding directly to complaints.

You do have to be a Facebook member to see it.
Title: A new method of providing customer service???
Post by: Xairbusdriver on September 03, 2009, 01:09:42 PM
Interweb help site!! What a concept!! Maybe you could contact them with software and site design suggestions? rofl.gif
Title: A new method of providing customer service???
Post by: Shades of Gray on September 03, 2009, 01:19:59 PM
I'm just glad I don't have any problems with my Adobe CS4 Premier Collection (Acrobat Pro, Bridge, Device Central, Dreamweaver, Drive, Fireworks, Flash, Illustrator, InDesign, Media Player, Photoshop)!