Post by: jcarter on October 13, 2010, 07:15:06 PM
But to scan, nothing works, not even Preview which crashes.
Any advice, I really need to scan stuff badly.
And Im a bit leery of getting the new iMac since the Fast Money thing on the financial TV networks tonight saying Apple is on the cusp of a new OS!
I guess I can photo stuff with one of our cameras,,,,,,lame way to have to do stuff.
Thanks,
Jane
Post by: Xairbusdriver on October 13, 2010, 07:50:40 PM
Second, so what if Apple brings out the next version of X, your new machine will handle it without any strain!
Third, visit the printer/scanner companies site and get the latest drivers. Also, make sure you have the latest TWAIN plug-in.
Finally, have you tried accessing the scanner with Image Capture? Since you can print to it, the USB (assumed connection) should not be the problem.
Post by: jcarter on October 14, 2010, 07:32:41 AM
Here is what it looks like with Image Capture or Preview, screenshot of a silly birthday card EyePod.
Post by: dboh on October 14, 2010, 07:58:42 AM
Post by: chriskleeman on October 14, 2010, 08:11:38 AM
Not sure which operating system you have on that 24" iMac, but here's the link to all the latest drivers for that Epson:
CX5400 drivers
According to your profile, looks like Leopard on that machine. Recently, we got our daughter's old all-in-one Epson back. Just kept spitting out blank pages or pages with one small character on them. The solution was to download the drivers from Epson, open up the installer program, use the uninstall command, then reinstall the new driver downloaded from Epson. Make sure you do uninstall the old driver before you install the new one. Looks like for the CX5400 that there is a stand alone uninstall program,"Scan Uninstaller, v.1.0", the second download available on the page above.
HTH,
CK
Post by: jcarter on October 14, 2010, 08:23:10 AM
Wont even show up in Import with Elements of PS, and that used to be where everything print and scan worked on the old 20inch iMac.
Sure looks like this is a big problem from this Adobe forum,
http://forums.adobe.com/message/3062985
WHen I get ready to buy the new 27 inch, the store owner said that he will be having a special in about 3 weeks which will be a brand new HP scanner/printer for $49.
I wonder if that would be compatible with the new machine? Ive never had problems with any other scanner or printer before.
Seems strange that it prints fine using PS but not Elements.
Post by: jcarter on October 14, 2010, 08:35:04 AM
Restarted the Mac, still nothing with PSE, Preview, or Image Capture. The Scanner previews and makes its regular noise and you see the light passing over the window under the cover, but everything is either grayed out or with PSE, no Import for CX5400.
Post by: chriskleeman on October 14, 2010, 09:37:07 AM
This program is not free, but you can try it for free to see if you can run your scanner on it: VueScan
In the meantime, I would also run the Epson scanning uninstaller program again, twice, as it's quite possible you may now have two sets of driver software installed. I don't know if the uninstaller program would recognize both at the same time, but it wouldn't hurt to try that approach, and see what happens the second time you run it. If it can't find anything to uninstall you'll probably get an error message to that effect.
CK
Post by: jchuzi on October 14, 2010, 10:09:54 AM
When I upgraded to 10.6, I had problems installing the 10.6 Epson drivers. I repaired permissions, just on a whim, and Disk Utility found a couple of Epson permissions that were bad. It fixed them and then the installation went without a hitch. This may or may not help you but it won't hurt to try.
Post by: jcarter on October 14, 2010, 02:34:33 PM
Still prints like a charm though.
What a pathetic mess, we would think that Epson could do better than this.
Even tried just hitting the Scan button on the Epson itself and letting its own software do it.
Yup, time for a new scanner.
Though first I think I will repair permissions and see if that helps.
Post by: Xairbusdriver on October 14, 2010, 09:33:23 PM
It should be an item of the printer's driver installs.
Post by: jcarter on October 15, 2010, 07:50:08 AM
It still prints OK.
Here is a screenshot, Its odd that it says 2009 and not yesterday when I reinstalled it from Epson's site.
Jane
Post by: jcarter on October 15, 2010, 08:28:37 AM
Its a big NO for Intel based Macs, so I guess its time for a new scanner.
So I better start to see if I can get this Image Capture thing to work, its the one which has "SCAN" grayed out, just as Preview did.
Post by: Frances144 on October 15, 2010, 03:33:24 PM
Hewlett Packard are no better tbh.
Just buying a new computer can completely obselete a fairly new printer/scanner.
I use VueScan - it is worth the money imho and I have got my scanner back.
Post by: jcarter on October 15, 2010, 06:16:05 PM
I will try it tomorrow morning!
Thank you!
After seeing that 'message' from Epson that they dont support these new Intel Macs, means to me, to dump Epson.
Can they be so stupid? Epson stuff used to be the best?
Yes, their ink is so expensive and it changes the cartridges from one to another, nothing is compatible, so a store is not going to stock their huge array of cartridges.
They need to wake up.
How can a company who used to be so good, and I can vouch for that, as my ancient Epson is a great machine, how can they screw up so badly.
Lets see what happens tomorrow, its late here.
Jane
Post by: jcarter on October 15, 2010, 06:49:33 PM
You have saved me from tossing this old Epson into the ocean.
For just $39 bucks I can scan again, but its not like PS, but still it WORKS!
Jane