Techsurvivors

Welcome to Techsurvivors => Tech => Topic started by: jchuzi on July 20, 2016, 03:32:14 PM

Title: transcend.com?
Post by: jchuzi on July 20, 2016, 03:32:14 PM
I have a USB 3 card reader made by   transcend. I downloaded a firmware app for it but it is not signed by Apple. I opened it and started to install it via a .pkg file, but it requires a restart. Not knowing anything about this company, I cancelled the installation.

Is this a reliable company? Any comments? I used the card reader to import photos from a CF card and it worked very well. I don't know if a firmware update is required so I'm asking about the safety of its software.
Title: transcend.com?
Post by: Xairbusdriver on July 20, 2016, 03:49:02 PM
Don't blame you. It's probably only required for Windows, which you'd probably find out during the "install", or after finding just an executable that won't run on OS X. Keyword being "probably". tongue.gif

I've heard of Trandscend, not a huge tech hardware giant. I don't think I've ever bought any of their products. Always thought of them as a re-brander rather than an OEM, but have no supporting evidence. There may be some info on <their USB card reader Support website>, but I assume you've already been there. They do have memory cards at OWC. dntknw.gif
Title: transcend.com?
Post by: jchuzi on July 20, 2016, 05:16:44 PM
I should have given a link to the specific card reader. This is it. It is for Mac.
Title: transcend.com?
Post by: Xairbusdriver on July 20, 2016, 08:25:57 PM
I assume "TS-RDF8W" and "TS-RDF8K" refer to either the white or the black reader. Thinking.gif WOW.gif I further asssume you downloaded the Mac version vice the Windows?

I think you're safe to try an install. OTOH, what is the 'update' supposed to ... 'update' or 'fix'? dntknw.gif
"If it ain't broke..." whistling.gif
Of course, you're the one who installed 11.6 already...
rolleyes.gif
Title: transcend.com?
Post by: jchuzi on July 20, 2016, 08:48:33 PM
I just emailed Tech Support at Transcend and asked if, or why, I need this. And yes, it ain't broke...
Title: transcend.com?
Post by: gunug on July 21, 2016, 07:19:05 AM
In the days before I had a couple of laptops that had SD slots in them I used what I think is older Transcend SD adapter and it came with no drivers for the MAC but it just worked when
I plugged it into a MAC; the Windows driver "was" necessary to get it to be recognized by Windows XP!
Title: transcend.com?
Post by: Jack W on July 21, 2016, 07:26:23 AM
I have used Transcend SD cards for my cameras for many years.  Love them. They also carry a lifetime warranty.

I think them to be a very reliable company.

The firmware may not even be needed.  Does the card reader work ok?  If it works fine, I wouldn't even bother with the firmware updete.

FWIW

Jack
Title: transcend.com?
Post by: jchuzi on July 21, 2016, 12:15:03 PM
QUOTE(Jack W @ Jul 21 2016, 08:26 AM) <{POST_SNAPBACK}>
The firmware may not even be needed.  Does the card reader work ok?  If it works fine, I wouldn't even bother with the firmware updete.

FWIW

Jack
My thought exactly. I asked Transcend tech support that question and I'll post back when I get a response.
Title: transcend.com?
Post by: jchuzi on July 21, 2016, 01:45:19 PM
Transcend's response:

"If the reader is working perfectly with your computer and CF card then a firmware update is not required."
Title: transcend.com?
Post by: Xairbusdriver on July 21, 2016, 01:59:44 PM
WOW.gif What a concept!