Perhaps I should have put this on the Community side. My comments are certainly straying from the technical side of things...
I reckon it's fair enough, since it's a topic where it's difficult to separate the human/tech aspects 
London's DLR (Docklands Light Railway) addition to the capital's rail transport network has been operating driverless for more than 25 years. Searching for "DLR crash" finds only one incident. Ironically, it was during a test run before the line opened when a human was in control. The DLR is quite good fun to use, since there is no driver's cab, just a locked (of course..!) control panel at the front seat. This means that if they are lucky, a child can sit there and pretend they are driving. I would add that there is no upper age limit on childhood
Continuing the 'humans and tech' theme, we watched the film "Sully" last night. I'd be interested to hear from you, Jim, whether you've seen the film and, if so, how accurate the portrayal felt to you. Generally every profession - whether it's lawyers, cops, judges taxi-drivers or journalists - complains about how Hollywood treats their particular job. I accept you were not there, so you can't say how accurate it really was, as opposed to how it felt to you.
The inquiry was told simulations by Airbus showed the plane could have made it to La Guardia or another whose name I can't recall. They were shown the simulations and Sully picked up that they made no allowance for reaction time on the part of the crew. "We could have done it if we'd been told in advance what time it would all happen..." The simulations were then rerun to allow for 35 seconds "reaction time" which proved the humans (it was rightly emphasised that it was a combined crew effort) had got it right.
We saw archive news clips alongside the end credits and Hanks seemed to have got the 'character' of the real-life pilot.
Found this on a UK aviation website - interview with Clint Eastwood about the making of the film and definitions of "heroism".
I went back to search more on Captain de Crespigny, and found this article about how his actions helped minimise the damage to business and protect the public and customer perception of Qantas - What Air Crash Investigations Didn't Tell You...
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Richard is more than a professional pilot, he is committed to giving his passengers the best possible experience and being a positive representative of the Qantas, Airbus and Rolls-Royce brands.
Shortly after landing...
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No-one had been injured but the Twitter-sphere and Internet were abuzz. The Qantas CEO, Alan Joyce, was travelling in a car with his head of Corporate Communications when they received a phone call asking why Qantas’ share price was falling dramatically. For them this was the first sign of a problem and highlights the instant speed of social media and its power to impact a brand in real-time.
It's a fascinating read (IMHO!) and would that more businesses took the "customer-centric" view seriously.
Sorry folks - is this getting TOO far off topic?
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Sorry folks - is this getting TOO far off topic?
Not in my humble opinion! While "Tech" is fairly new consumer area, all outstanding businesses need to keep in mind the reason they can stay in business. If they don't treat their "masters" with respect and honesty, they will cease to exist. I have always been proud to have worked at the "fly-by-nyt" package delivery company during my working career. They not only treated customers but their employees better than 95+% of industry.
They never questioned me about any decision I made, even as a junior crew member. Questions? Yes, but not to punish, only to learn and improve operations/safety.