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Welcome to Techsurvivors => Tech => Topic started by: jcarter on November 17, 2019, 05:29:14 PM

Title: Old but wonderful,,,,,,,,
Post by: jcarter on November 17, 2019, 05:29:14 PM
My wonderful 9 year old 27 inch Mac which everybody uses in the kitchen is slowing down, and the mouse just failed. Ive got on old mouse plugged in. My husband wants me to replace it with a new 27 inch one.  But I have some apps and software which wont probably work.
Should I do it? 
I have another 9 year old 27 inch one in my office which works OK, but is also slowing down too. However I use it only for easy stuff, and it has more than 10,000 pictures on it which I use a lot.
I dont really want to buy 2 new Macs, but these are getting old and slow. The kids get frustrated with the kitchen one,,,,
Do I NEED to buy new ones?
I try to explain to our grandkids that there is a difference in Need and Want,,,,,,,,,,,
Title: Re: Old but wonderful,,,,,,,,
Post by: jchuzi on November 17, 2019, 05:35:08 PM
Before you take the plunge, let's see if we can diagnose why your computer has slowed down. Your backup drive appears to be fairly full, but that should not be the reason. You appear to have plenty of RAM. Have you tried running Disk Utility or similar to run diagnostics and/or repairs?

All things considered, it is very unlikely that age, alone, is the culprit.
Title: Re: Old but wonderful,,,,,,,,
Post by: jwboyd on November 17, 2019, 06:23:00 PM
Hey, Jon, you're probably right that age alone shouldn't slow a computer down.

But I can tell you from personal experience that in some circumstances age will indeed slow things down. (I'm 89!)
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 17, 2019, 06:56:31 PM
Im almost 78, and Im slowing down too. But we sure took the dogs to the beach today.

OK, I will run Disk Utility, and see if that tells us anything.
I know that we push this old Mac, run lots of stuff on it, and the kids ran both videos of their rafting trips and also a video of a complete soccar game all simultaneously.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 17, 2019, 07:03:55 PM
Here is the other one which I dont run videos and fun stuff on very much, its only about 6 years old.
I dont let the kids or grandkids use this one very much.
Its running fine. Not as fast as my husband's new one, but not any complaints at all.
Title: Re: Old but wonderful,,,,,,,,
Post by: Xairbusdriver on November 17, 2019, 07:14:15 PM
Might help to run Disk Warrior to clean up/reorganize the disk directory. Inefficient ordering of resource files can greatly affect perceived and actual speed.

You should also be able to find 1 or 2 year old iMacs for a lot less than new ones and many will/should have Mojave or even High Sierra installed.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 17, 2019, 07:24:25 PM
Not worried about the cost,,,,,but here are the disk warrior results. I dont know what that extra one on top which said failed is.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 17, 2019, 07:27:16 PM
Taking dog out for walk, kids just left, we are exhausted, so I will shut this one off to rest, and turn it on early tomorrow morning.
THANK YOU!
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 17, 2019, 07:36:15 PM
Back, I realize now that its the hard drive, so I guess I better get to work on this tomorrow.
Title: Re: Old but wonderful,,,,,,,,
Post by: Xairbusdriver on November 17, 2019, 10:16:11 PM
Disk Utility is probably the least usable "utility" around. :rolleyes: :wallbash:  DW is much better at correcting problems that DU claims are un-fixable. :yes: :thumbup:
Title: Re: Old but wonderful,,,,,,,,
Post by: jchuzi on November 18, 2019, 04:38:27 AM
The problem with Disk Warrior is that it does not work on APFS. Alsoft has been stymied in its further development because they have not received the entire codes from Apple, which is apparently dragging its feet. That's an issue for me with Mojave (and ultimately Catalina) because I can't use DW except on my clones, which are HFS+.

OTOH, I have used Disk Utility to fix a problem with my boot drive (APFS) and it worked fine. In addition, now DU can repair the boot drive without having to boot into Recovery Mode. TechToolPro claims that it can repair APFS volumes but I have not tested it.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 18, 2019, 08:02:36 AM
This computer is working just absolutely fine this morning.
But Should I buy Disk Warrior and do that before it fails?
Ive never had to  use it, but will read the instructions on their page carefully.
I do have a back up 1TB Seagate which is always up to date for my stuff.
Its my pictures I am worried about, but I do have almost all of them on iCloud, Flickr, and other sites.

Or as my husband is pushing me to do, just go out and buy a brand new Mac like this one, and stop worriying.
I wont do anything obviously, until I have your instructions.

Using an old fashioned mouse is very odd, but the good one wont stay connected.
Title: Re: Old but wonderful,,,,,,,,
Post by: jwboyd on November 18, 2019, 08:41:16 AM
All of my drives are APFS, and TechTool Pro 11 works fine.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 18, 2019, 08:47:08 AM
http://www.macintosh-data-recovery.com/blog/top-5-mac-hard-disk-drive-repair-software/

I saw this?
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 18, 2019, 08:50:51 AM
But if this is true, cannot be repaired, then this means I cant use any of these repair softwares?
I have to either buy a replacement HD, or a new Mac.
But if its 10 years old,,,,,,,a new shiny one might be nice? As this kitchen one is on all the time and the entire family uses it.
Title: Re: Old but wonderful,,,,,,,,
Post by: jchuzi on November 18, 2019, 10:13:36 AM
You said that it was working fine this morning and you also implied that it is never shut down. Sometimes, restarting does wonders! In fact, that is one of the first troubleshooting steps that I take and it works more often than not.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 18, 2019, 10:23:11 AM
Last week I started to restart it frequently, as it always acts happier when I do. The beach ball goes away.

Ive tried to have less stuff running simultaneously also, that helps too.

Wondering why this problem is intermittent?
Title: Re: Old but wonderful,,,,,,,,
Post by: jchuzi on November 18, 2019, 11:33:58 AM
When the problem resurfaces, launch Activity Monitor and see if there is any process hogging CPU.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 18, 2019, 11:43:17 AM
Yes, will try that again. Sometimes its Safari and a few other things, so I quit them.
But its still intermittent.
Title: Re: Old but wonderful,,,,,,,,
Post by: Xairbusdriver on November 18, 2019, 05:14:19 PM
I usually don't put much stock into "reviews" of other software posted by devs who sell similar types of apps. Strange how their own software seems to always be "the best". :Thinking:

As we have stated earlier, just because DU says it cannot repair a drive does not mean the drive cannot be repaired. It is simply saying DU can't do the job. Apple actually has no real incentive to repair a drive after the first year. They would much rather have you pay for that service or, even better, buy a new machine. :rolleyes: :toothgrin: That's why DW continues to be valuable and useful. :Look:

But always remember, a HD will fail, they do wear out. :yes: If yours is original to the machine, it is well past its failure date. :coolio: Some consumer drives can include a 3 year guarantee but I've never heard of a 10 year one! :nono: :whistling:
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 18, 2019, 06:46:34 PM
OK, so what do you recommend?

The machine is working perfectly tonight.
Confusing isn't it.

I do see that Facebook is slower than anything else, but I use it for placing dogs, and local photography. So I just click out of the page when Ive finished.
Title: Re: Old but wonderful,,,,,,,,
Post by: jchuzi on November 19, 2019, 06:38:38 AM
I have always sworn by Disk Warrior (https://www.alsoft.com). If you are using 10.13 or previous and your drive is formatted HFS+, it will work. DW has always been my go-to utility. I also have TechToolPro (https://www.micromat.com/products/techtool-pro), which has a fine reputation, but I always trust DW for rebuilding the directory (TTP will do that also, but it has many other features that DW lacks). Drive Genius (https://www.prosofteng.com/drive-genius-mac-protection-software/) has a good reputation but I have no personal experience with it.

TTP will work with APFS formatted drives.
Title: Re: Old but wonderful,,,,,,,,
Post by: Xairbusdriver on November 19, 2019, 08:54:24 AM
The "ball is in your court", Jane. :Thinking: :whistling: :coolio:

I think it was Aristotle who one tweeted: "Advice not taken is advice wasted." :wacko:
Title: Re: Old but wonderful,,,,,,,,
Post by: Paddy on November 19, 2019, 03:38:58 PM
Normally, I'd say replace the drive with an SSD; would give you a nice speed boost and solve the probably-failing-drive problem. However, that iMac can't be updated past High Sierra. So, unless you want/need to keep it to run old software, you're probably better off moving to a newer iMac that can run the most recent OS and browsers etc. You can run the older software on the other iMac - either on separate partition, a separate bootable drive or using something like Parallels if you want ease of switching back and forth; if you do that, you can update the OS on the "main" partition of the iMac and still use the older OS when required.

What older software are you worried about losing? I've only got a few things left to find alternatives for, on what was originally a long list - have been moving off Adobe entirely, though still humming and hawing about Lightroom and whether or not to just spend the $150 CDN a year to have it and not have to go through the hassle of having to move 100,000+ photos to CaptureOne or ON1.
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 19, 2019, 06:57:17 PM
Hi Paddy,
Thank you, I think a new Mac would be good, the mouse just quit too.
All my pictures are on the little external HD, and the best up on iCloud, Flicker and my website.
I dont really care about the other stuff, and almost all of it is on the other iMac(6 years old)

Its working perfectly now,,,,,,,confusing.

So Xmas is coming,,,,,thanks again.
Title: Re: Old but wonderful,,,,,,,,
Post by: Paddy on November 20, 2019, 10:13:38 AM
Nothing worse than intermittent issues that can't be replicated by the user. My iMac randomly shuts down every now and then. No warning - screen goes black and the only way out is the power button (the fans sometimes spin up - but it's frozen). In the Console, all I see (usually) is some complaints about quicklookd - which I and many other people have noted seeing with this situation on the Apple forums. Nobody has a solution. It's persisted through numerous OS updates too. Sometimes I'll go weeks or months without it happening - and then it does it every day for several days. Very weird - and no, there is no pattern to what I'm doing and when it does it. For now, I just live with it. And remember to save whatever I'm working on frequently if it's in software that doesn't have an autosave built-in. ;)
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 20, 2019, 10:51:05 AM
Thats interesing as my other one would shut down like this and restart on its own.
I blamed our generator, but it was not that, it was just random. It has not done it for about 8 months.

Now this one is running like a charm, except for the dead magic mouse. Im using a really old fashioned wired mouse and its a pain, too old to scroll.
A new MM is about $80 I think.

I try to remember to quit FF and Chrome and just leave the one browser on for most of the time, Safari

Here is a list of what was taking juice on Activity Monitor.
Title: Re: Old but wonderful,,,,,,,,
Post by: Highmac on November 20, 2019, 11:45:32 AM
My 2010 27in iMac sometimes just blanked and went off but didn't switch itself back on. Eventually stopped working altogether and it turned out to be the graphics card. When it was about eight years old I learned there had been a recall for some machines with dodgy graphics cards. Removed the nearly new HDD and it was taken as scrap by our local Apple repairer.


Now have a 2018 MacMini and a 27in LG 4K monitor. Lovely...  :toothgrin:
Title: Re: Old but wonderful,,,,,,,,
Post by: jcarter on November 20, 2019, 11:55:04 AM
Remember long ago, when I had a 21 inch one which popped its motherboard and power supply 3 times. When I called Applecare, they said if it does it again, call us, and you deserve a new one. 
You people here told me to look up the serial # and if it was within a group, these were known for this trouble. It was.

Apple paid for the first 3 repairs in full, I had it done locally.
So when I was on the phone with them, he said send the old one in, I did, and within a couple days here was a brand new 24 inch one at our front door!
It still works fine. Tho I grabbed the mouse for this one.  I have all my old photoshop stuff and very old photos on it.