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Welcome to Techsurvivors => Tech => Topic started by: Larry on October 19, 2021, 05:00:28 PM

Title: Another Problem with my HP Deskjet 3760 Printer
Post by: Larry on October 19, 2021, 05:00:28 PM

It was working and it is printing via my iphone, however I have now come up against this problem on my laptop and am exasperated.
I have become disconnected from the wireless network on my laptop - ON screen HP Smart wants to use your confidential information stored in "HP Smart-HPConnected-digiteum@hushmail.com" in your keychain. To allow this, enter the "login" keychain password.

Hardware Overview:

  Model Name:   MacBook Air
  Model Identifier:   MacBookAir7,2
  Processor Name:   Dual-Core Intel Core i5
  Processor Speed:   1,8 GHz
  Number of Processors:   1
  Total Number of Cores:   2
  L2 Cache (per Core):   256 KB
  L3 Cache:   3 MB
  Hyper-Threading Technology:   Enabled
  Memory:   8 GB
  System Firmware Version:   427.140.8.0.0
  SMC Version (system):   2.27f2
  Serial Number (system):   FVHXGC92J1WK
  Hardware UUID:   A672F253-413E-5605-B7C6-67DFF9BF12AC
  Provisioning UDID:   A672F253-413E-5605-B7C6-67DFF9BF12AC

 

Title: Re: Another Problem with my HP Deskjet 3760 Printer
Post by: Xairbusdriver on October 19, 2021, 05:12:52 PM

1. Can I assume you have an email account at hushmail.com (https://www.hushmail.com)?

2. If you do, what happens if you provide your Keychain password?

Title: Re: Another Problem with my HP Deskjet 3760 Printer
Post by: Larry on October 20, 2021, 11:45:22 AM

Yes I do, but I can't find my keychain password

Title: Re: Another Problem with my HP Deskjet 3760 Printer
Post by: jchuzi on October 20, 2021, 11:49:09 AM

Have you looked in /Applications/Utilities/Keychain Access? The password should be there.

Title: Re: Another Problem with my HP Deskjet 3760 Printer
Post by: Xairbusdriver on October 20, 2021, 08:05:40 PM

Most people use their Admin/computer password. :Thinking: However, if you cannot remember your Keychain password, perhaps one of these links will help:
https://it.semo.edu/TDClient/93/Portal/KB/ArticleDet?ID=665
https://www.passfab.com/keychain/reset-forgotten-apple-keychain-password-on-mac.html

Or you can try a search of your own. :D

I think the lack of a user-friendly interface for Keychain is one of the main reasons there are many password managers available. :wallbash:

Title: Re: Another Problem with my HP Deskjet 3760 Printer
Post by: Larry on November 12, 2021, 07:55:13 AM

 :clap: I finally followed your advice and was able to reset the keychain access.

The printer now works normally with the computer - thank you so much Xairbus!  :clap:

Title: Re: Another Problem with my HP Deskjet 3760 Printer
Post by: jwboyd on November 12, 2021, 11:57:10 AM

So thankful for TS and its resident experts! They've been a big help to me.