QUOTE
He put her on "Netscape"!?!!
Yes, indeedy.
Why? 'Cause it's:- easier for her to use, combining browser and e-mail client in one neat packsge
- and sure-as-heck was easier than trying to make sense of the multiple, say half dozen, copies of IE and OE that Cox Techies (in their <infinite wisdom had her repeatedly download)
- after saying (I am not making this up!) that NS wouldn't work on Cox (Translation = we don't know nuthin' about it)
So now she's up-and-running. Plenty of time in the future to learn about the other browsers, when you're connected with an olde standby.