Post by: Gregg on October 06, 2003, 07:52:57 AM
With this method, you get one question, and at least 7 days. You can supposedly keep a topic open if their response does not help, as long as you reply within 7 days. Well, of course, the initial response was "off the shelf" and did not address my question with any specificity. I responded as directed (they are specific about how to do this) and received no reply. Six days later, I tried to forward my response; still no reply.
I plan to withhold the credit card payment, but I'm not sure how to contact Netscape to ask for a reversal of the charge. I haven't had time to look into that yet, watching alot of baseball these days. GO CUBS!
Post by: Gregg on October 07, 2003, 07:44:59 AM
Post by: Gary S on October 07, 2003, 10:37:40 AM
Post by: RHPConsult on October 07, 2003, 12:03:59 PM
Check your PM.