Post by: Bbob on February 01, 2004, 11:04:59 AM
Bbob with a Cube
Post by: Bbob on February 01, 2004, 02:16:45 PM
Bbob with a cube
Post by: Bernie on February 01, 2004, 02:31:31 PM
Post by: Bbob on February 01, 2004, 09:48:02 PM
Bbob with a Cube
Post by: jepinto on February 02, 2004, 04:24:12 AM
Have you tried starting Classic from there with Extension Manager set to open when Classic is restarted to make sure it's loading the right extensions?
Sounds as if one extension isn't loading.....
Post by: Bbob on February 02, 2004, 11:41:40 AM
QUOTE
In X>System Preferences>Classic>Advanced what are your settings? Particularly "Use prefernces from home folder", is it checked?
I think you've got it. By George, I think you've got it.
I've tried printing a couple of times and it seems to work okay since I checked "Use preferences from home folder." I'll try restarting a few more times today to see if it holds up.
The Extensions seem to be okay.
I bow to your knowledge. I would have never found this by myself.
Bbob with a Cube
Post by: FLASH1296 on February 02, 2004, 02:27:32 PM
2. Use "CUPS"
Post by: RobW on February 02, 2004, 03:23:03 PM
The form you complete for the email is somewhat detailed, but be sure to put something in all of the required fields--even if you enter "I don't know". This will make sure the form is sent to them. Anyway, if you can't get an answer you need here, give that a try.
BTW, to find the link for other Epson product email support, go to: products->click on the product you have a question about->find the box on the right called "Product Information Technical Support->trouble shooting->email technical support. This should take you to the page to answer some questions and submit your question.
Post by: Bbob on February 03, 2004, 08:22:39 PM
Thanks for the research. I am storing the Epson URL in a safe place. I may need it again.
Bob
Post by: jepinto on February 04, 2004, 05:26:13 AM
Post by: Bbob on February 05, 2004, 10:42:53 AM
The problem came back.
I used RobW's Epson page. Filled out all the info in great detail. Here's the quite unsatisfactory answer I got back:
======
Thank you for taking the time to contact Epson. It is my pleasure to
respond to your inquiry.
Unfortunately, you may or may not be able to get your product functioning
correctly in the Classic environment in OS 10.x. Difficulties arise due to
the Classic shell of OS 9 not being a true operating system, which causes
connectivity with hardware devices to become sporadic. If you need to print
with an OS 9 application, the best thing we can suggest to do would be to
restart your computer directly into OS 9.x if at all possible.
To restart your computer into OS 9.x from OS 10.x.
1. Click APPLE and go to SYSTEM PREFERENCES.
2. Click on the START UP DISK icon.
3. Click on MAC OS 9.x.x
4. Click on RESTART and then SAVE AND RESTART.
To restart your computer back into OS 10.x from OS 9.x:
1. Click on the APPLE ICON and then CONTROL PANELS and then START UP DISK.
2. Click on the MAC OS X icon.
3. Click on RESTART.
If you are not able to restart your computer into OS 9 from OS X, I would
suggest contacting Apple for further assistance regarding this.
=======
I will keep looking for an answer (sporadically, at least). It seems the only solution right now is a workaround: unplug the USB cable from the printer for a few seconds, then plug it back in again. If the printer doesn't show up, then select it in the Chooser.
Incidentally, from what I have seen in other places the same problem occurs with Panther X 3.x.
Bbob with a Cube