Post by: Mrious_be on March 28, 2003, 08:55:00 AM
Everybody knows that InsideMacGames gives good re- and previews from games.
But now... they posted some letters that various people mail every day to manufacturers and software developpers/porters (mainly games).
Gosh, some are really awesome, i had a great laugh with them
Here's one (just an average, there are even better ones):
Question: You Macitosh people are so domb.
Answer: Well, at least we know how to spell "Macintosh".
Post by: Mrious_be on March 29, 2003, 07:43:00 AM
Post by: krissel on March 30, 2003, 11:02:00 PM
The had double billed me for a games DVD. When I wrote to them that not only I hadn't ordered two disks but never even recieved one, they ignored my inquiry totally.
I mentioned "fraud" in the second letter cause as far as I was concerned they were charging me double for nothing!
Later I received an email stating that I had ordered one in November and one in December. When I checked my records I found I had tried to order the DVD in November but the online process did not complete and I never got a confirmation via email nor the DVD. So after waiting and letting a month pass I ordered the DVD at the end of December. I did get a confirmation of that order and waited for the disk. Two months later I get my credit card bill with two charges but still no disk so I was furious.
According to our laws if you can't provide a product within 8 weeks you are required to refund the money, cancel the order or ask if the person is willing to wait longer. They did none of these things.
I was sort of expecting them to post part of our correspondence cause I was a bit irate at one point.
A couple weeks after the exchange of emails, two DVDs finally arrived. I'm sending one back.
Post by: Mrious_be on March 31, 2003, 10:46:00 AM
Sorry to hear this, this isn't fun i can imagine
Sure they must have a system to check if that DVD is mailed to you from their warehouse or not?
Are they going to pay you back for this one DVD?
Hope it all works out at the end
Post by: krissel on March 31, 2003, 10:15:00 PM
Post by: Mrious_be on April 01, 2003, 11:40:00 PM
Demand them to send you TWO obvious and clear papers that show they HAVE send the dvd's to you.
If not, it's your woth agains the post office i guess, but if they can't do that, they should refund you.
Damn, i would be pissed about it to