Messages

1

2003 / Can't Open Photoshop 6

« on: September 22, 2003, 04:16:48 PM »

Thanks to everyone. I tried the suggestions, but still couldn't open Photoshop. I finally called Apple, and the  tech guy said to depress the  following  keys with the computer on: Apple, Option, R & P together all at once. Keep them depressed until I hear four chimes while it's rebooting.  Then release the keys. He said this resets the memory and cleans out the fragments in RAM. Of course I had to reset  Preferences.  Also, before, I did the above, he told me to Trash the Adobe Preferences. I was able to open PS 6. Thanks again for all the  suggestions.   Painter

2

2003 / Can't Open Photoshop 6

« on: September 17, 2003, 12:15:17 PM »

I still can't open my Photoshop 6. I've run Norton Disk Doctor besides reinstalling Photoshop. Is there anyone out there that  has any suggestions. Thanks much.    

3

2003 / Can't Open Photoshop 6

« on: September 13, 2003, 02:19:31 PM »

I'm running OS 9.2. I've noticed that  when I click  to open PS6, the menu bar goes blank just like it does when I first open my Netscape 7. It looks like when I try to open PS6, I'm also going online, but it doesn't go online. The menu bar is blank, so I can't get at the tools. Evidently PS 6 is open as indicated by the Finder, but something is keeping PS from displaying the stuff on the menu bar. Any got any ideas at all?? I need to get at my graphics and I can't until this problem is solved.

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2003 / Can't Open Photoshop 6

« on: September 13, 2003, 10:46:13 AM »

Tacit, I trashed the AOM,  but did not see any splash screens after that, or when I tried to open Photoshop. I've zapped the PRAM, and  rebuilt the desktop, but still can't open PS. I can open all my other applications. I can open a file which I formatted in PS, but the menu bar is blank--I can't access the tools, etc. Even the clock and date are gone when  I try to open PS.  The Finder indicates that PS is open, but the menu bar is blank. Any ideas?

5

2003 / Can't Open Photoshop 6

« on: September 12, 2003, 01:40:08 PM »

When I try to open Photoshop 6, the title page appears, then disappears and the entire menu bar goes blank. When I try to open one of my photos in PS the photo appears, but again no menu bar and no tool bar. Doesn't happen with any of my other apps. Several times over the past few weeks when I've tried to open PS, there's a window that pops up connecting me to the internet. I always click cancel, because I'm not intending to go online, just open PS. PS has always opened up until now. Could never figure out how to get rid of that window that pops up connecting me to the internet. At some point I vaguely remember trying to download a doc. or image into a PS folder, but cancelled because it took too long. I've reinstalled PS, I've trashed the Prefs. I only have dial-up. I have a Mac G4. I've tried giving PS more memory and turning on virtual memory. Does software like Conflict Catcher help in this instant? Does anyone have any ideas what's going on with this? Thanks much. Painter