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Messages - Shrinkmfs

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1
Tech / Problem with new MacBook Air
« on: March 26, 2012, 06:44:02 PM »
Dear Xairbusdriver-I am replying to your post to me on March 13th where you mentioned an apology-and I wanted to let you know no apology is in order. I was not offended in the least by anything you stated and found your comments very helpful. I appreciate your insights-and I adore your typing cat!
  I hope this hielps someone -as it is a download I recently found that was also free. It is called OnyX for Mac-and it cleans up a MAC . After running it the "stall ball "problem I had been having on my MacBook Pro(2010) has ended and it was running faster than ever. Maybe everyone here already knows about it, but just in case, I hope it can help someone else too.
  Thanks for being there! (Hope I posted this in the right place)

2
Tech / Problem with new MacBook Air
« on: March 14, 2012, 06:31:26 PM »
JChuzi-Big thank you for the updated infor on the new Macs coming it. I will be watching this and read it with great interest.

3
Tech / Problem with new MacBook Air
« on: March 14, 2012, 04:17:25 PM »
QUOTE(Xairbusdriver @ Mar 14 2012, 02:42 PM) <{POST_SNAPBACK}>
Refurbished Apple items can be bought only via the on-line Apple Store. And it may not be possible to even get a computer without Lion on it by this date. Probably depends on when the refurbishing was completed. And these machines don't sit around too long. I think you can determine the details by clicking on any offering.An aside: I was given a new iMac with more than I would have asked for, including the Magic Mouse. But you can't look a 'gift horse' in the mouth! Especially if it's one of your children!! wink.gif So I was forced to use Lion. But I have not had any problems with the OS, itself. But there are differences: scrolling is reversed, strangely, it seems more natural to me now! dntknw.gif Some apps needed to be upgraded: Since I didn't get Lion until several months after it was released, I have had no trouble getting replacement apps that work with it. There are differences in the Saving of new or changed files: More and more apps are adopting Apple's Auto Saving function, now I see the "Don't you want to save your changes" dialog more often because I expect them to be saved automagically! wink.gif Launch Bar is more robust: I never use it, so what? Spaces usage has changed: I never used that before, So what! dntknw.gif More apps can be used full-screen: Never understood why I'd want to do that, so I still don't (except for PS Elements, but that's how it's always worked. rolleyes.gif ) There must be some other things I've already forgotten about. But I can't remember anything that I used to do that I can't. Oh yeah, there is one BIGGY! The Finder icons are now shades of grey, no more color! laughhard.gif But there actually is a freeware app that can change those back! As a matter of fact, there are dozens of freeware stuff that converts many of the new Lion behaviors back to Snow Leopard ways.One thing I just helped an elderly friend with that is so much easier in Lion: You can now resize any window by clicking any side! No more aiming at the tiny lower-right-hand corner target (which he had hidden because he dragged the window so far down! :laughhard:My biggest problem now is remembering how to scroll on my wife's MBP when I use it.There are many worse things than be forced to use Lion, namely, be forced to use Windows! scram.gif
Dear Poster Child-Massive thanks for all of this great information. I am now seriously reconsidering my fleeting feelings of never purchasing a MAC again. I will definitely look into the refurbished units, and also I feel alot better about the Lion system too after reading your post.  Major league gratitude-Sincerely-Marilynhttp://www.techsurvivors.net/forums/style_images/pingy/folder_editor_images/rte-emo-button.png

4
Tech / Problem with new MacBook Air
« on: March 14, 2012, 11:12:25 AM »
Thank you Chris K. for your feedback and kind interest. I will definitely have to look into getting a refurbished MacBook Pro with the old Snow Leopard on it. May I ask where you generally get yours? Do you ever get them from an Apple Store, or do they generally come from Ebay? Many thanks again.-Marilyn

5
Tech / Problem with new MacBook Air
« on: March 14, 2012, 05:30:11 AM »
Hello and thank you Krissel and Xairbusdriver for your time, and informative comments. I was going to get another MacBook Pro-as I love my 2010 one-since that happened with the MacBook Air. However after my recent experience, I started looking at a large number of comments about problems people have with the new Lion OS Systems, and I did not want to go there (you probably know all about this, but if not of course just Google Lion OS problems),
  I thank you for the excellent advice about purchasing a refurb. Mac as the 2010 MacBook Pro I have is super.Also it still would have the older system which has been super for me. I never even considered the refurb option, as I am so fearful of getting any used electronics. Now I will rethink that as I try to be open minded.
 Also thank you for all the Apple Care info. I also did not know all of that either.
Again, major league gratitude for all of your prompt replies, interest and help. I greatly appreciate it and i am now a loyal reader and member of your excellent board.
(...and I make mistakes like mad on my Ipad too!!!)

6
Tech / Problem with new MacBook Air
« on: March 14, 2012, 05:23:09 AM »
QUOTE(krissel @ Mar 14 2012, 12:24 AM) <{POST_SNAPBACK}>
Hi Marilyn,

If you didn't have to use your credit with Amazon I'd concur with the suggestion to buy a refurb from Apple.

However Amazon does have good prices, free shipping and (ahem), no tax.

I purchased my MBP as well as one each for my Dad and my sister from Amazon and had no problems. In fact I had expedited shipping on one that they turned around and refunded the postage for some reason...I didn't complain.

Since you were initially interested in an Air, you probably would be quite satisfied with one of the 13" MacBookPros. They actually will give you more for your money than the Air would.  

I also purchased my Applecare from LA Computers since their prices were better than Apple and there is no difference between the two 'plans'.

If you have any more questions, please feel free to ask.


Typed on my iPad so forgive any mistakes...  smile.gif


7
Tech / Problem with new MacBook Air
« on: March 13, 2012, 05:10:49 PM »

 UPDATE: 3-13-2012
Dear Board Members,
 Thank you all for your interest, support  and comments.In reply to some of the issues raised I want to clarify and answer them here as best as I can:
1. I purchased both the MacBook Air and the Apple Care brand NEW from Amazon.com.( One of the Apple reps did tell me that Amazon is one of their
"approved vendors". )Nothing was ever purchased from Ebay or second hand here. I know better than that.
2. The Apple Care plan was indeed valid. it was not an issue of validity that the Apple Care rep was questioning me about at all. What was involved was that she said since i already had registered the defective unit with my Apple Care, and when I would get a new replacement unit, she said I could NOT again use the same Apple Care plan again . This was after explaining that the unit was defective after less than 5 days of use, through no fault of mine, and that I wanted to register the new replacement MacBook Air with that same plan when it arrived soon (at that point I was still was going to get another new MacBook Air replacement). I did not think that was reasonable at all.
 3. As for what was wrong with the unit to begin with, the registered Mac dealer I took it into just stated that it needed "Major modular repair". As I am not a professional computer tech, i don't know anymore than that.
  I hope this addresses some of the concerns and queries mentioned. I also was not taking any frustrations out on Apple. Actually I was pretty calm when i initially contacted them. Afterwards however, it is fortunate that I am not a drinker because I would have hit the bottle pretty heavily.
  Gratitude to all-Marilyn


8
Tech / Problem with new MacBook Air
« on: March 13, 2012, 04:59:36 PM »
QUOTE(Xairbusdriver @ Mar 13 2012, 05:22 PM) <{POST_SNAPBACK}>
"AppleCare" is simply a box with several sheets of small print detailing the limits of the Warranty. But one of the items is a Registration number that must be given to Apple on the AppleCare Registration page. Once that is done, you will gat a verification that the item is covered. You can also visit a page that shows all items that you have registered and the end date of any warranty (the regular one or the extended one). If what you buy does not require or provide this registration number, you done bought a pig in a poke!' (to put it rural legalese)! ;)My wife has had excellent results with eBay, but she's never bought any electronics. While some of the items are rather expensive, the sellers have excellent evaluations. Sometimes she even gets more than she has ordered! Last time she ordered 9 plates because the seller didn't have 12 that she wanted. She actually got 12 even though she'd only paid for the 9! She emailed the guy but he said not to bother sending more money! I'm sure he's making a profit but he seems just as concerned about keeping customers! OTOH, he may have stolen the stuff and doesn't want to "make any waves!" laughhard.gif
QUOTE(Xairbusdriver @ Mar 13 2012, 02:10 PM) <{POST_SNAPBACK}>
If you had registered your AppleCare, the place of purchase should be irrelevant. However, I suspect their first choice is almost always repair rather than replacement. I'm glad Amazon gave you such good service but I've never had anything but superior service from Apple, either. So, you've saved some frustrations, but you are still without the second computer, and we still don't know what the problem was/is. That info is helpful for future and even current trouble-shooting. Not that it might have been anything you could have fixed, but just knowing the steps taken in trouble-shooting and their results is very useful info. ;)While I usually buy hardware directly from Apple, I usually buy AppleCare from LA Computer who seems to always have the lowest prices on it. I once bought it through eBay (with no problems) but I consider that source a much bigger risk when buying anything of value. wink.gif
QUOTE(Xairbusdriver @ Mar 13 2012, 02:10 PM) <{POST_SNAPBACK}>
If you had registered your AppleCare, the place of purchase should be irrelevant. However, I suspect their first choice is almost always repair rather than replacement. I'm glad Amazon gave you such good service but I've never had anything but superior service from Apple, either. So, you've saved some frustrations, but you are still without the second computer, and we still don't know what the problem was/is. That info is helpful for future and even current trouble-shooting. Not that it might have been anything you could have fixed, but just knowing the steps taken in trouble-shooting and their results is very useful info. ;)While I usually buy hardware directly from Apple, I usually buy AppleCare from LA Computer who seems to always have the lowest prices on it. I once bought it through eBay (with no problems) but I consider that source a much bigger risk when buying anything of value. wink.gif
QUOTE(Shrinkmfs @ Mar 13 2012, 05:58 PM) <{POST_SNAPBACK}>
QUOTE(Xairbusdriver @ Mar 13 2012, 05:22 PM) <{POST_SNAPBACK}>
"AppleCare" is simply a box with several sheets of small print detailing the limits of the Warranty. But one of the items is a Registration number that must be given to Apple on the AppleCare Registration page. Once that is done, you will gat a verification that the item is covered. You can also visit a page that shows all items that you have registered and the end date of any warranty (the regular one or the extended one). If what you buy does not require or provide this registration number, you done bought a pig in a poke!' (to put it rural legalese)! ;)My wife has had excellent results with eBay, but she's never bought any electronics. While some of the items are rather expensive, the sellers have excellent evaluations. Sometimes she even gets more than she has ordered! Last time she ordered 9 plates because the seller didn't have 12 that she wanted. She actually got 12 even though she'd only paid for the 9! She emailed the guy but he said not to bother sending more money! I'm sure he's making a profit but he seems just as concerned about keeping customers! OTOH, he may have stolen the stuff and doesn't want to "make any waves!" laughhard.gif
QUOTE(Xairbusdriver @ Mar 13 2012, 02:10 PM) <{POST_SNAPBACK}>
If you had registered your AppleCare, the place of purchase should be irrelevant. However, I suspect their first choice is almost always repair rather than replacement. I'm glad Amazon gave you such good service but I've never had anything but superior service from Apple, either. So, you've saved some frustrations, but you are still without the second computer, and we still don't know what the problem was/is. That info is helpful for future and even current trouble-shooting. Not that it might have been anything you could have fixed, but just knowing the steps taken in trouble-shooting and their results is very useful info. ;)While I usually buy hardware directly from Apple, I usually buy AppleCare from LA Computer who seems to always have the lowest prices on it. I once bought it through eBay (with no problems) but I consider that source a much bigger risk when buying anything of value. wink.gif
QUOTE(Xairbusdriver @ Mar 13 2012, 02:10 PM) <{POST_SNAPBACK}>
If you had registered your AppleCare, the place of purchase should be irrelevant. However, I suspect their first choice is almost always repair rather than replacement. I'm glad Amazon gave you such good service but I've never had anything but superior service from Apple, either. So, you've saved some frustrations, but you are still without the second computer, and we still don't know what the problem was/is. That info is helpful for future and even current trouble-shooting. Not that it might have been anything you could have fixed, but just knowing the steps taken in trouble-shooting and their results is very useful info. ;)While I usually buy hardware directly from Apple, I usually buy AppleCare from LA Computer who seems to always have the lowest prices on it. I once bought it through eBay (with no problems) but I consider that source a much bigger risk when buying anything of value. wink.gif
QUOTE(Jack W @ Mar 13 2012, 02:22 PM) <{POST_SNAPBACK}>
My question is:Is all AppleCare created equal? It should be if it is truly "AppleCare".But sometimes, it is not, but an "AppleCare" look-alike.That happened to me several years ago when I purchased a Mac from one of those on-line stores (not Amazon).When I had a problem, the service came out of N. Canton (about 20-30 miles away).Altho the service was good, but that didn't prevent the trepidations before the service was performed.BUT, if it is true AppleCare, then Apple will (or at least should) cover any problems.I buy my Macs, either new or re-furbed, from Apple.There is no way I would ever buy a Mac, or other Apple product from eBay.YMMVJack

9
Tech / Data movement between computers
« on: March 11, 2012, 07:28:36 PM »
QUOTE(Paddy @ Jan 20 2012, 10:15 PM) <{POST_SNAPBACK}>
Shiny new Macs are very hard to resist...

But yes - the creation of that account before running MA was what caused the problem. As I noted - this isn't something peculiar to Lion, as I managed to do the same thing at some point a number of years in the past, which is probably why I remember it more vividly than I would if I only knew this from reading the manual. Which, of course, I obviously didn't do that time! rolleyes.gif



I wish I had seen Paddys' post about NEVER using Migration Assistant with Wireless a few weeks ago...I got a new MacBook recently and tried the MA and after about 15 hours of it going on and on, I had to cancel the process. This worried me terribly as I was told by an Apple tech not to cancel a migration in progress, but I did need a computer for work. Fortunately it was ok afterwards, but Paddy gave great advice-and I will always be checking to see what she says about other Mac issues not that i have found this forum. Thanks to all of you for your help.

10
Tech / Problem with new MacBook Air
« on: March 11, 2012, 04:59:47 PM »
Thank you so very much for your incredibly detailed reply and prompt help. I cannot thank you enough. I was so concerned I took the unit over to the local Apple store earlier -no easy feat due to distance involved. They said the tech people won't be in until tomorrow. If I do not hear back from them at a reasonable time, I am picking up the computer and trying what you listed as I have printed out your instructions. The  Apple salesman who was there did say there was a "conflict " of some kind when he checked it with a diagnostic tool.
 Again, thanks a million!! I will post back with whatever happens and I truly appreciate your being there for people like me.(also kind thanks to the moderator for her help and kind comments as well). java script:add_smilie(%22:)%22,%22smid_13%22)

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Tech / Problem with new MacBook Air
« on: March 11, 2012, 04:52:31 PM »
[/left]
QUOTE(Xairbusdriver @ Mar 10 2012, 11:20 PM) <{POST_SNAPBACK}>
First, Welcome Aboard, Shrinkmfs [Marilyn]!You might want to try some simple trouble-shooting procedures. First, be sure the Air is connected to the AC adaptor.
1. Try starting up in "Safe Mode"
Here are the steps from an Apple publication:To start up into Safe Mode (to Safe Boot), do this:1. Be sure your Mac is shut down.2. Press the power button.3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).During startup in Mac OS X v10.4 through Mac OS X v10.6.8, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
2. Try reseting PRAM
Steps from an Apple publication:Resetting PRAM and NVRAM1. Shut down the computer.2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.3. Turn on the computer.4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.6. Release the keys.Your computer's PRAM and the NVRAM are reset to the default values. The clock settings may be reset to a default date on some models.
Please report any results from the above steps. Also, please let us know exactly what you see and/or hear when you attempt to start up the Air.
[/indent]
QUOTE(Shrinkmfs @ Mar 11 2012, 05:50 PM) <{POST_SNAPBACK}>
QUOTE(Xairbusdriver @ Mar 10 2012, 11:20 PM) <{POST_SNAPBACK}>
First, Welcome Aboard, Shrinkmfs [Marilyn]!You might want to try some simple trouble-shooting procedures. First, be sure the Air is connected to the AC adaptor.
1. Try starting up in "Safe Mode"
Here are the steps from an Apple publication:To start up into Safe Mode (to Safe Boot), do this:1. Be sure your Mac is shut down.2. Press the power button.3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).During startup in Mac OS X v10.4 through Mac OS X v10.6.8, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
2. Try reseting PRAM
Steps from an Apple publication:Resetting PRAM and NVRAM1. Shut down the computer.2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.3. Turn on the computer.4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.6. Release the keys.Your computer's PRAM and the NVRAM are reset to the default values. The clock settings may be reset to a default date on some models.
Please report any results from the above steps. Also, please let us know exactly what you see and/or hear when you attempt to start up the Air.
[indent]

12
Tech / Problem with new MacBook Air
« on: March 10, 2012, 06:16:25 PM »

Dear Readers-Can anyone advise what could have caused my brand new MacBook Air to go into a total freeze up after I installed 4 new software updates? As it is Saturday and I live in a small Midwest town, the Apple Store techs were not available and I had to check the new computer in for repair when the techs return Monday. Any ideas or information on this matter is greatly appreciated.Sincerely-Marilyn in Ohio (feel free to email me at [removed by kimmer for security]).
I also am new to this group so I apologize if I did not post this in the proper place.

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