Messages

1

Tech / Can connect wireless but not wired

« on: October 06, 2014, 02:01:05 AM »

QUOTE(kimmer @ Oct 5 2014, 12:15 AM) <{POST_SNAPBACK}>

Welcome to TS Tammy. I don't have an answer for you, but I'm sure someone smarter than me will help you out on Sunday or Monday.

Thanks for the welcome. I sure hope someone can help me.

2

Tech / Can connect wireless but not wired

« on: October 06, 2014, 01:15:29 AM »

Sorry it was Snow Leopard not Snow Lion, lol. Apple helped me install it so I have no idea if it was backed up. Although, I did ask them if we had to uninstall Leopard before installing Maverick and they said no. I have 419.42 GB of 499.25 GB of hard drive left.
Sorry I am not computer savy so excuse me when i ask what is a cloned backup? Should I uninstall Maverick? Thanks for your help.
Hardware Overview:

  Model Name:   iMac
  Model Identifier:   iMac11,2
  Processor Name:   Intel Core i3
  Processor Speed:   3.06 GHz
  Number of Processors:   1
  Total Number of Cores:   2
  L2 Cache (per Core):   256 KB
  L3 Cache:   4 MB
  Memory:   4 GB
  Processor Interconnect Speed:   5.86 GT/s
  Boot ROM Version:   IM112.0057.B00
  SMC Version (system):   1.64f5
  Serial Number (system):   QP0410QPDNM
  Hardware UUID:   A432B753-36DE-59E5-A37F-1213AA928921

3

Tech / Can connect wireless but not wired

« on: October 04, 2014, 11:18:00 PM »

Hi I am very frustrated please help. Thursday my computer was working fine. Then I decided to upgrade from snow lion to maverick. As soon as I finished downloading and installing my imac will not connect via Ethernet. It will however connect wireless. I spent countless hours with internet provider and Apple. Everything with internet is working. I can connect a dell laptop via Ethernet and wireless with no problem. Apple says my port is probably bad. I just find it hard to believe that as soon as i installed Maverick I started having trouble with Ethernet. Could they be correct. I am no tech but I seem to think it is because of upgrade. I also bought new Ethernet cable just in case.

Thanks for any help.