Thats what the salesman said, its just Samsung covering their **s.
And not to worry about it at all.
Whew!
Found that our remote from Comcast is not operating properly, a lot of the controlling has to be done with the Samsung remote, so Comcast is actually going to send a rep out to troubleshoot it. (I should ask our grandson, he is an expert with remotes, maybe Comcast will hire him, well maybe not, he is only 6. I do remember way way back when our dog was a puppy and she chewed one remote to smithereens, and we were very embarassed when we had to ask for a new one. They gave us one for free, and we all laughed about it.)
Thats kind of interesting, as they said its 'not communicating with the box'. They sure are helpful and polite, I am glad Comcast bought our old Adelphia cable co.
There isnt any waiting time on the phone either, seems a great company so far.
Jane