hey dakota, I'd like to help you but you seem to think that we can see what your doing and we can't, or at least I can't.
What email program do you use, are you trying to use finder and not the search engine in your email program?
Your leaving critical data out of your inquiries so I can't possibly be of any help to you, and I suspect that others are experiencing the same lack of specificity.
You will only get out what you put in, so give us a lot of information and the solution will come much faster, if there is a solution at all.