Author Topic: Apple care  (Read 3762 times)

Offline antony

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Apple care
« Reply #15 on: February 12, 2008, 08:40:13 AM »
Just one more point, you can buy your AppleCare Protection Plan to extend the warranty to 3 years anytime during the first year of the Mac. It does not have to be within 90 days.

Offline RHPConsult

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Apple care
« Reply #16 on: February 12, 2008, 11:58:57 AM »
Everybody's cvorrect, George!     toothgrin.gif

You have a year to decide, AFAIK

My personal experience(s):
I've always let any new electronic equipment run 24/7 for 30-40 days after getting it home, on the presumption that if anything will go wrong, it will likely  do so within that time frame.
  • Lillian's G-5 iMac had a video failur on Day 5 and the Apple Store replaced it.
  • My 2004 G4 AlumPB (w/AppleCare) required 4 visits to the Texas repair deport in roughly 2 weeks when it was about 18 months old, or so, and it was forthwith replaced by the AppleStore. Its AC has now explored and connot be renewed. Not a cough or a sneeze with the replacement
  • I had to use AC a couple of weeks ago when I gave my daughter my early AEBS ("Yurt") for her Igloo + her husband's Dell. We had a puzzle which had to be resolved in a hurry. We got excellent telephone support which at the time I thought well worth the 49 bucks and change.
My only question would be would John Lewis, Ltd. replace your InteliMac under their policy?

Offline george

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« Reply #17 on: February 13, 2008, 07:09:48 AM »
Dick, after a long association (50 years) as a customer with John Lewis we have parted company in that I pre-ordered in July '07  the new 24 ins iMac and by November it still had not arrived.  The excuses that I was given did not hold water  as far as I was concerned so I went next door to specialist dealer ( Micro Anvica) who supplied said item on the spot. I asked the question of regarding replacement and they tell me that if Apple are unable to repair they will replace.
George