I love these quotes:
QUOTE
Mr Gates and his colleagues insist their only purpose in life is to make "great software" and that if customers don't like it, they wouldn't choose it.
QUOTE
On the other side of the argument is Mitch Kapor, founder of the Lotus Corporation.
Lotus was at one time bigger than Microsoft, thanks to the success of its 1-2-3 spreadsheet software.
Mr Kapor pulls no punches in his criticisms of Microsoft.
"Claims by Microsoft that people were buying the software because it was good are pretty self-serving," he says.
"I'd like to smoke what he was smoking."