I think my simple suggestion to use the Menu items would have solved your problem Dick. Did you actually need to change any of the Comcast account settings? If not, there was no need to call them, just put the stupid server back on line. At least until Comcast decides to break the connection, again! Believe me, it ain't on your end.
Now, I'm certainly no expert (as is obvious), but I still don't understand what is so difficult about setting up Mail accounts.
They require exactly the same information as Eudora, but certainly in a much less confusing (to me, anyway) assortment of windows and tabs. I can still remember the seemingly hundred item list of places to enter information, not all of which were for email accounts, of course. But even email info was on at least three different 'tabs/windows.' OTOH, it's been several years since I've used Eudora. I suspect that the difficulty is simply in the difference location and display of the information in the two apps.
Warning! Rant starting soon!But I also don't understand why one would need to memorize these locations or even learn them by making changes very often. I thought they were a one time exercise.
The last time I remember changing anything was about a year ago when both Judy was having troubles sending a message to more than ten addresses. Comcast's suggestion was to change the port to 587 (I think). Easily done, but not 100% effective. She still gets occasional error messages (totally useless, I might add) that are usually the result of Comcast randomly picking one day a month when no one can send to more than ten addressees at one time.
Last Warning! Rant is just a few words away!This error message is the worst part of Mail, IMHO. Although I'm not sure it's really Mail's fault. We get exactly the same error message when Judy sends more than the daily limit of addressees
OR there is a bad address in the To/BCC/CC field. No mention of which one it might be, of course.
And, if it was a multiple group list, no mention of what group, either. The only options on the error message are "Try Again," "Cancel" and "Edit the accounts info."
The first two options do exactly the same thing, Mail attempts to send the message, with exactly the same error message. The last option is rather lame, since I change the settings only once every year and a half.
We had the < ten addressee problem well before Mail, even when we used Eudora. But she then used a 'bulk mailer' program which sent Comcast (and TimeWarner) into screaming fits when the term was mentioned. I suppose all SPAMmers stay in close contact with their ISP and always ask them for support with their bulk mail problems!
I'm not sure who is worse, MS or Comcast. First they drop channels when they swap markets with TimeWarner, then they raise prices, then they drop more channels, then they don't air any of the new local digital stations. And they've already degraded the feeds they get so they can put two or three in each discreet 'channel' they use to send the stuff down the tube. Of course, since you don't have anything to compare it to, the customer usually never sees the loss of clarity. But now that most people can get the local stations off the air in digital form, it is much easier to switch input modes and see the difference. Oops! OTOH, there's no competition, so, what do they care.
Well, I hope you guys, especially Richard are satisfied! I now have my blood pressure to a level that will keep me from wearing my hat and most of my tighter fitting shirts!
I'm gonna' go and watch that joyful wedding video again...
