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Author Topic: Email, subscription notices from TS not being received  (Read 2132 times)

Offline krissel

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Email, subscription notices from TS not being received
« on: September 12, 2009, 11:18:17 PM »
A Small Orange (our host) has been getting rejected (in particular by Yahoo) when it forwards email.  As a result some of the messages that originate either as PM or subscription notices are being bounced back to the TS admin mailbox and they may not be received by the intended person.

In particular messages to joefrtx@*** and george are being sent back to us of late.  ASO has been notified and is working on resolving the situation so it is out of our hands.
 
 dry.gif
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Offline Paddy

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Email, subscription notices from TS not being received
« Reply #1 on: September 13, 2009, 12:01:21 AM »
My email is also rejected - Rogers uses Yahoo mail. Luckily, I also get TS mail on my gmail account which is unaffected.

My suspicion is that there is a spammer on the same server we're on. This problem occurred first over a week ago and was resolved - and now it's reappeared. Someone is behaving badly, because it's customer complaints that have made Yahoo blacklist our IP. sad.gif
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"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 16" M1 MBP(2021) • 9.7" iPad Pro • iPhone 13

Offline Paddy

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Email, subscription notices from TS not being received
« Reply #2 on: September 13, 2009, 11:08:04 AM »
I think they've fixed it - I'm now getting a whole bunch of old mail rejection notifications to my Rogers account re: those two accounts. Mail from 4 days ago...rolleyes.gif
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"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 16" M1 MBP(2021) • 9.7" iPad Pro • iPhone 13

Offline kimmer

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Email, subscription notices from TS not being received
« Reply #3 on: September 13, 2009, 02:45:48 PM »
I don't think it's fixed. I'm still getting notices.

I'm off to bump my ticket -- and they haven't even responded to my last bump. complain.gif
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Offline krissel

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Email, subscription notices from TS not being received
« Reply #4 on: September 13, 2009, 03:26:54 PM »
Definitely NOT fixed.

I removed George from the forum tracker list (he isn't on the ibf tracker to take off) but it is still coming through.... Thinking.gif


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Offline Highmac

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Email, subscription notices from TS not being received
« Reply #5 on: September 14, 2009, 03:50:20 AM »
Got a bunch of delivery warning notices overnight - mostly for George and Joe, but one for Paddy - stamped as received between 15.03 and 23.04 UK. It's now 9.50am.
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Offline sandbox

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Email, subscription notices from TS not being received
« Reply #6 on: September 14, 2009, 11:47:59 AM »
The sites that I still have under contract have no service, email or otherwise.

Time to find a remedy.
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Offline Mayo

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Email, subscription notices from TS not being received
« Reply #7 on: September 14, 2009, 09:50:07 PM »
I haven't received email notifications for a number of days and I'm not with Rogers/Yahoo...

If anyone is interested in a new Web hosting service I highly recommend EngineHosting.
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Offline kimmer

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Email, subscription notices from TS not being received
« Reply #8 on: September 16, 2009, 08:50:18 PM »
I received the following from ASO:
QUOTE
Hi Kim,

I've got a workaround in place for delivery to Yahoo.com addresses while I continue addressing this with them. Let me know if you have any issues with sending to Yahoo.com.


If you have a yahoo email address, let us know if you are -- or are not -- receiving subscription notices.
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