Author Topic: Help! Epson R2400 printing problem  (Read 5510 times)

Offline dakota

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Help! Epson R2400 printing problem
« on: June 06, 2010, 07:58:47 PM »
All of a sudden, out of nowhere, the print from my Epson R2400 is coming out pale gray instead of black.  Ink labels appear to be fine, and I am not sure what to look for.  Can anyone help?  Thanks in advance.
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Offline Xairbusdriver

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Help! Epson R2400 printing problem
« Reply #1 on: June 06, 2010, 08:26:07 PM »
What is the black ink cart ink level?
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Offline Paddy

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Help! Epson R2400 printing problem
« Reply #2 on: June 06, 2010, 09:00:46 PM »
Your printer has light light black and light black as well as matte black and photo black - sounds like you're either low on the blacks or have clogged print heads.

Run a nozzle check and see how the printout looks (it will check all the colors).

Support pages here: http://www.epson.com/cgi-bin/Store/support...rodoid=53540920
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Offline dakota

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Help! Epson R2400 printing problem
« Reply #3 on: June 06, 2010, 09:11:10 PM »
Levels on the ink appear to be normal, if you can rely on the screen which comes up.  I did a nozzle check, and the black came out gray.  I did a nozzle cleaning and got a message that I needed to do a manual cleaning since it could not unclog the heads.  I am in the process of doing that now.  Right now the cyan cartridge is blinking, and that level appeared okay on the screen also, so perhaps the levels which appear on the screen are not valid.
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Offline krissel

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Help! Epson R2400 printing problem
« Reply #4 on: June 07, 2010, 02:43:55 AM »
Utility software is sometimes off in reporting the ink levels. This is especially true if you have taken out the cartridges and put them back. They don't actually measure the amount of ink anyway. The "level" is usually based on some formula applied to the number and kind of pages you have already printed.
« Last Edit: June 07, 2010, 02:44:25 AM by krissel »


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Offline Paddy

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Help! Epson R2400 printing problem
« Reply #5 on: June 07, 2010, 07:15:21 AM »
Sounds like the black head is clogged. I hope that manual cleaning works! That's an expensive printer. One of the issues with Epson printers is that the print heads are permanently attached - not part of the print cartridge as with many other printers, and therefore not replaced when you change the ink cartridges. If you don't use them regularly, they can dry out and clog. From what I've read, most people recommend printing a minimum of once a week to avoid this problem with an Epson printer. With your printer, that would mean printing a full color document (photo or equivalent) every week.

See this article from Epson that sort of explains the software/ink level issue: http://global.epson.com/technology/print_tech.htm

The problem of course is that it doesn't matter what the ink level is really - it's what the software thinks it is.
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Offline Xairbusdriver

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Help! Epson R2400 printing problem
« Reply #6 on: June 07, 2010, 05:08:43 PM »
I tend to agree with the "print more often than less," but I also suggest NOT leaving the printer ON unless you are ready to print. Some models simply don't 'park' the print head in the same place between printing commands and when completely turned OFF, at least that's my explanation of why it sometimes helps to turn the printer OFF when not printing.

I buy my inks from <InkSupply.com> (but there are other places, of course) and they also sell "cleaning" carts for the R2400. Never used those type carts, there are reports that there is a specific type of 'cleaner' used by techs for cleaning print heads. As I say, I've never used these type carts, but I did try the 'cleaner' on a 1480(?) set up for CIS without much success. The clogging was actually in the supply tubing...

I know pigmented inks are longer lasting and usually recommended for archival prints, but I think they may be more susceptible for print head clogging, but that's just my opinion, based only on the experience I had with a couple of pigment printers and the current dye-based 1400. YMMV. dntknw.gif

The ink "supply" software is based solely on algorithms created by the printer maker. First, that means they don't actually measure anything but time and a rough knowledge of the colors used. Measuring the actual ink used simply requires instrumentation that only the US Treasury could afford! wink.gif Second, it means the algorithms err on the safe/conservative side. No company wants to have reported that there is plenty of ink and have you discover that you can't finish a print! Of course, many of them then turn around and actually prevent the printer from doing anything, even if you verify there is more than enough ink in the carts! And Epson makes things even trickier by not actually allowing the cart chips to be reset in some chips until that chip reports itself as empty! So, you observe that one color is not printing as it should, refill the cart, reinstall and proceed. But the print "knows" better and will simply halt printing when it says the cart is empty. Usually simply removing and reinstalling is all that needs to be done to 'slap the printer up-side-the-head' and continue...until it decides another cart is empty... rolleyes.gif

Fortunately, refilling carts is even simpler than just a few years ago. I can refill all six carts in less than ten minutes and have the tools cleaned and stored in another ten. smile.gif My twenty minutes is is well worth the cost savings of OEM carts. I can buy eight ounces of ink for what an OEM cart costs! That will allow at least 5-6 refills. Larger quantities are even cheaper per ounce, of course...and you don't even need to know how to use a screw driver! laughhard.gif Opposable thumbs and fingers are all you need! rofl.gif
THERE ARE TWO TYPES OF COUNTRIES
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And the United States = The Banana system
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Offline krissel

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Help! Epson R2400 printing problem
« Reply #7 on: June 08, 2010, 02:23:10 AM »
Recently came across this site and forum that has a lot of info especially about refilling cartridges, if you're into that.

http://www.nifty-stuff.com/forum/index.php


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