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Author Topic: Adobe Application Manager problem  (Read 2654 times)

Offline jchuzi

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Adobe Application Manager problem
« on: August 14, 2011, 04:35:52 PM »
I have Adobe Photoshop CS5. Adobe Application Manager has always given me access to updates to the relevant parts. Lately, it says that I need to update to Photoshop 4.0.4 and Bridge 4.0.4 but I have Photoshop 12.0.4 installed and Bridge 4.05.11. When I tell AAM to update, the "updates" are downloaded but installation fails. AAM does not allow me to uncheck one of them at a time; it's both or nothing.

I logged into test account and AAM told me that Photoshop CS5 and Bridge CS5 are up to date (and, indeed, they are because I checked Adobe's website for relevant updates). This leads me to believe that a preference file is corrupted in my main account but, despite searching, I can't find anything that resembles an AAM plist.

Does anyone know its location?

EDIT:  Problem solved. I went to Adobe, downloaded a newer version of AAM and installed it. That seems to have done the trick.
« Last Edit: August 14, 2011, 04:58:09 PM by jchuzi »
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Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P700, Photoshop CC, Lightroom CC, MS Office 365

Offline Paddy

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Adobe Application Manager problem
« Reply #1 on: August 15, 2011, 02:05:52 PM »
Glad you solved it, Jon. Hadn't realized that AAM itself would need updating - and not bother to tell you! A bit ironic, considering. rolleyes.gif
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"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 16" M1 MBP(2021) • 9.7" iPad Pro • iPhone 13

Offline jchuzi

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Adobe Application Manager problem
« Reply #2 on: August 15, 2011, 05:30:18 PM »
Put it this way: I'm less than impressed at how Adobe writes their software. A lot of things don't conform to Apple conventions and this makes troubleshooting much more difficult than it should be. I sometimes think that Adobe is just as bad as Microsoft.
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Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P700, Photoshop CC, Lightroom CC, MS Office 365

Offline Xairbusdriver

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Adobe Application Manager problem
« Reply #3 on: August 15, 2011, 08:52:02 PM »
QUOTE
I sometimes think that Adobe is just as bad as Microsoft.
It's much worse! I don't have to use anything made by M$! sad.gif
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline jchuzi

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Adobe Application Manager problem
« Reply #4 on: August 16, 2011, 05:29:38 AM »
If you think that Adobe software is poorly written, try navigating their website.
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Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P700, Photoshop CC, Lightroom CC, MS Office 365

Offline Xairbusdriver

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Adobe Application Manager problem
« Reply #5 on: August 16, 2011, 08:25:49 AM »
QUOTE
If you think that Adobe software is poorly written, try navigating their website.
And they want you to let them create a site with their new WYSInotWYG Muse app. rolleyes.gif And pay them $15 a month...forever!? "A fool and his money..." scram.gif
« Last Edit: August 16, 2011, 08:27:09 AM by Xairbusdriver »
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:
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