Author Topic: I finnaly going to an apple store  (Read 1023 times)

Offline Peter

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I finnaly going to an apple store
« on: August 01, 2003, 09:47:31 AM »
And for clarity not a "Apple Store", but merely a service center that also happens to sell computers.

Unfortunantly its because the screen in my eMac went caflooey.
to be more specific, I can only see half of the picture, and when I use the geometry settings I get little gray bars flashing across the screen, and the bottom is bowed in.

To say the least I am pannickng because my warranty ends in 14 days, and The guy said that they were backlogged when I called him.

Do I have to pay if they get it in during warranty, but don't get done before the warranty runs out?

I need this computer bad right now because I am working on righting a program on it for our fed business

I'm also essentially broke, and from what the tech support guy said was that it was a complete replacement of the video circuitry and power supply- can't be cheap :biting nails:  sweatingbullets.gif

Kelly- on a computer site, I'm supprised you don't have a "biting nails" emoticon biggrin.gif

Boy does it feel good to unload all of that

Thinking about replacing it anyway- any advice?

Thanks guys
Peace

Peter
« Last Edit: August 01, 2003, 09:48:33 AM by Peter »

Offline kelly

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I finnaly going to an apple store
« Reply #1 on: August 01, 2003, 10:22:43 AM »
Peter. Don't worry you're covered. smile.gif

This was a known problem with the emacs. It has been fixed since.

http://forums.dealmac.com/read.html?f=1&i=...40331&t=1139947

Hopefully your tech guy knows all about this.

I have nothing to do with the smileys.

That's krissel and others. smile.gif
« Last Edit: August 01, 2003, 10:24:16 AM by kelly »
kelly
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Offline ljocampo

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I finnaly going to an apple store
« Reply #2 on: August 01, 2003, 03:51:19 PM »
Peter:  Kelly is right you are covered under aplle's warranty, but be sure to get a request for repair form or something like it in writing from an apple authorized repair shop, and make sure it has the date that you started the process just in case.  Then you'll also be legally covered.  Thinking.gif