Not sure whose math is off. There are 8,760 hours in a 365 day year. A counter would reach 32,768 in 3.740639 years. The "3 years and 9 months" is very close to that. But, if the drives have been running since they were bought "9 years" ago, they are well past the 'replace by' date by a factor of ~2.4. Perhaps they were intended to be used 8 hours a day, weekdays only and all holidays off?