« previous next »
Pages: [1]   Go Down

Author Topic: Can not get photos to sync from iPhone  (Read 1393 times)

Offline dakota

  • Super Duper Poster
  • ****
  • Posts: 703
  • Late 2019 27" iMac 10.14.5, mid-2010 27" iMac
    • View Profile
Can not get photos to sync from iPhone
« on: March 08, 2020, 01:25:01 PM »
Keep getting the proverbial "Photos library not available. Try again later".  No matter what I do, I can not get it to work, and I have followed everything I found online.  This has happened since I switched over to a new iMac. Running Mojave 10.14.5. Do I dare update to Catalina? Always have had problems updating system software!
Logged
To err is human, to forgive canine

Offline gunug

  • TS Addict
  • *****
  • Posts: 6710
  • TS Palindrome
    • View Profile
Re: Can not get photos to sync from iPhone
« Reply #1 on: March 09, 2020, 01:16:23 PM »
I wondered whether you had been using iPhoto or the newer Photo; I noticed a problem at one time after I updated the OS and I had to do something "extra special" to get the preferred iPhoto to work again.  There are links out there for this.  I remember having to run something in Terminal to setup photos at some earlier point.
Logged
"If there really is no beer in heaven then maybe at least the
computers will work all of the time!"

Offline dakota

  • Super Duper Poster
  • ****
  • Posts: 703
  • Late 2019 27" iMac 10.14.5, mid-2010 27" iMac
    • View Profile
Re: Can not get photos to sync from iPhone
« Reply #2 on: March 09, 2020, 02:23:30 PM »
Using Photos and I had no problem till I changed computers.
Logged
To err is human, to forgive canine

Offline Paddy

  • Administrator
  • TS Addict
  • *****
  • Posts: 13797
    • View Profile
    • https://www.paddyduncan.com
Re: Can not get photos to sync from iPhone
« Reply #3 on: March 09, 2020, 08:50:24 PM »
Can you open the Photos - and its library - when you're NOT trying to import? IE: is everything working properly except importing from the iPhone?

It sounds like it might be a permissions issue, but that's just a preliminary guess.

Is this a brand new Mac with a warranty? If so, you can call Apple for help for the first 90 days - or 2 years if you've bought AppleCare. Just in case we can't come up with the answer. ;)
Logged
"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 16" M1 MBP(2021) • 9.7" iPad Pro • iPhone 13

Offline dakota

  • Super Duper Poster
  • ****
  • Posts: 703
  • Late 2019 27" iMac 10.14.5, mid-2010 27" iMac
    • View Profile
Re: Can not get photos to sync from iPhone
« Reply #4 on: March 12, 2020, 01:32:58 PM »
Yes, I can open photos with no problem, and yes it is a new iMac and I have Applecare.  Thanks.
Logged
To err is human, to forgive canine

Offline dakota

  • Super Duper Poster
  • ****
  • Posts: 703
  • Late 2019 27" iMac 10.14.5, mid-2010 27" iMac
    • View Profile
Re: Can not get photos to sync from iPhone
« Reply #5 on: March 17, 2020, 08:26:05 PM »
Spoke to a computer guru today who told me that iTunes will not import the photos, that I need to use the cloud.
Logged
To err is human, to forgive canine
Pages: [1]   Go Up
« previous next »