Author Topic: emailing pictures  (Read 2686 times)

Offline June Drabek

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emailing pictures
« on: October 11, 2003, 03:07:45 PM »
Is there any simple method that can be used to send email pictures to an AOL user ? He sends me jpeg and they come in just fine, but mine will not come in on his PC.

Offline Highmac

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« Reply #1 on: October 11, 2003, 04:31:38 PM »
Hi June - when you attach your pix are you using PC naming - ie eight characters .jpg (eg "mypicture.jpg")? If necessary change the name before you attach it to your email and see if that helps. Windows machines are not as intelligent as Macs when it comes to names - you have to tell it that it's a jpeg (or whatever else you might send). The Mac just knows  biggrin.gif
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Offline June Drabek

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« Reply #2 on: October 11, 2003, 08:37:06 PM »
Thanks Highmac..I will give it a try and see what happens.

Offline Highmac

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« Reply #3 on: October 12, 2003, 03:21:19 AM »
Sunday morning and realise I wasn't counting right... (blame the Stella - cheers, Marcel  biggrin.gif ). My example had nine letters before the .jpg ! It definitely SHOULD only be eight...
PS - you can use numerals as well, but don't leave spaces.
« Last Edit: October 12, 2003, 03:26:44 AM by Highmac »
Neil
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Offline csonni

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emailing pictures
« Reply #4 on: October 12, 2003, 06:47:51 AM »
So are you saying that any email image attachments should be no more and no less than 8 letter (or numbers) plus.jpg?

Offline June Drabek

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« Reply #5 on: October 12, 2003, 03:37:43 PM »
Highmac....your method worked...even with nine syllables...he  received the  pictures  and is  printing them out for  my sisters-in-law....we are all just delighted !!!! More thanks. June

Offline Highmac

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« Reply #6 on: October 12, 2003, 05:17:05 PM »
June - only too glad to repay a little of the vast amount of help I've had from this forum over the years. Glad it worked.

csonni I'm no PC expert but have found in the past that there are so many variations of Windows that the safest way of sending pix or any other attachment is by using the eight-plus-three protocol. But I believe the .suffix is vital. However, any input from people more PC-savvy than me would be very welcome.
Neil
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Offline pendragon

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emailing pictures
« Reply #7 on: October 12, 2003, 05:31:57 PM »
I think Highmac said it all. The only 2¢ (or pence) I would add, is that it is best to ensure those first eight characters contain no spaces, special characters, or symbols. Like he said, PCs are not too bright and are so easily confused. whistling.gif

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Offline RHPConsult

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« Reply #8 on: October 12, 2003, 09:04:26 PM »
Glad the suffix did the trick, June, for your Windows pal.

My buddy, Harv, an AOL fancier (the only flaw in his character I've yet discovered  tongue.gif  )  may wish  to elaborate on this, but I have long harbored a suspicion that many of my AOL-additicted colleagues need, moreover, to have certain preferences set properly to receive and translate/display - -  effectively - - JPEGs and other illusrative attachments.

I have a Mac-friend wedded to AOL, living, literally, just down the block from me and for years he's not been able to receive JPEGs. Despite my, uhmmm . . . encouragement . . . he has yet to rattle AOL's cage and get its advice (however rudimentary) on how to solve such a problem.

As my regular e-correspondents know, I am a frequent transmitter of JPEGs. The AOLers among that throng are the only folks (other than the WebTV practitioners, naturally) who report problems of "opening" and viewing. The only ones.
« Last Edit: October 12, 2003, 09:06:19 PM by RHPConsult »

Offline Paddy

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« Reply #9 on: October 12, 2003, 09:27:25 PM »
The other thing I've found with AOL users - even with the .doc suffix for Word documents, for instance, if you don't "encode for Windows", assuming they're PC users, they can't open the attachments either.

At any rate - PC's don't know what to do with things without the suffixes, so it's good practice to get in the habit of adding them. OS X uses them too, though it at least recognizes other Mac documents lacking them. And I haven't had any difficulty with long file names - since Windows 95, file names up to 255 characters have been supported. Unless you have friends using DOS 3.0 or something, you should be fine. Macs and UNIX have always supported long file names.
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Offline Xairbusdriver

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emailing pictures
« Reply #10 on: October 14, 2003, 09:15:49 PM »
AOL also may restrict your recipient from seeing more than one attachment per e-mail. They may have changed that policy, but it's always safer to send just one image/doc/etc with any e-mail to an AOLer.

You might want to really confuse him by suggesting that he try any other browser and/or e-mail program. All he really needs AOL's stuff for is to get on-line. Once he has a connection, there is no reason to use the AOL software. Once he realizes this, he may also decide to get a less cumbersome connection method! doh.gif

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Offline Pascalin

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« Reply #11 on: October 14, 2003, 09:37:16 PM »
Is what I do with my AOL friends.
I convince them to open a free Yahoo e-mail or similar and use it for JPEG ot other attachments.
 smile.gif
« Last Edit: October 14, 2003, 09:38:06 PM by Pascalin »