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Author Topic: PC Can't read my Pic CDs  (Read 2045 times)

Offline Utchat

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PC Can't read my Pic CDs
« on: November 03, 2003, 01:06:41 PM »
I have burned a cd for a client containing 6 pictures in three different file formats,  .jpg, .tif, and .psd. They can't open these pictures. They at least should be able to open the jpgs. I have made two cds (different brands) and have had more than one person try to open them with no success. I'ver never had this problem before. Any suggestions?
Thanks.
LLH
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Offline Paddy

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PC Can't read my Pic CDs
« Reply #1 on: November 03, 2003, 02:57:48 PM »
A few questions -

1. Did you save the images with the file extensions?
2. What format did you use?
3. What program are you using to burn the disks?
4. What is the PC-user seeing when they attempt to open the files? Are they coming up as if they are text files?
5. Have they tried opening the files from within a program (rather than just clicking on them)?

A free PC image viewer that is apparently very good (in case that helps):

http://www.irfanview.com/
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Offline Utchat

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PC Can't read my Pic CDs
« Reply #2 on: November 03, 2003, 05:59:40 PM »
1. Did you save the images with the file extensions?Yes
2. What format did you use? jpg, tif, psd
3. What program are you using to burn the disks? Disc Burner
4. What is the PC-user seeing when they attempt to open the files? They can see the cd and file names
Are they coming up as if they are text files? NO
5. Have they tried opening the files from within a program (rather than just clicking on them)? Yes
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Offline Pascalin

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PC Can't read my Pic CDs
« Reply #3 on: November 03, 2003, 07:23:54 PM »
I believe that depends on the format that you use to burn the CD.

Macs use HFS+
PC use ISO9660
 
and there are more formats too complex for me to understand.

Y think you need to choose and "hybrid" format to be able to use in any computer.

I hope this help you.
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Offline Paddy

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PC Can't read my Pic CDs
« Reply #4 on: November 03, 2003, 07:32:12 PM »
By format, I meant the CDR format (didn't realize that Disc Burner only burns in HFS/ISO-9660, so that is a non-issue).

What message does the recipient get when trying to open the files?
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Offline Utchat

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PC Can't read my Pic CDs
« Reply #5 on: November 04, 2003, 12:14:20 PM »
The picture name and extention is grayed, so they can see the picture name but can not select it.

.
<<What message does the recipient get when trying to open the files?>.
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Offline tacit

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PC Can't read my Pic CDs
« Reply #6 on: November 06, 2003, 05:34:08 PM »
QUOTE(Utchat @ Nov 4 2003, 6:14 PM)
The picture name and extention is grayed, so they can see the picture name but can not select it.

 What computer program are they trying to use to open the image?

Sounds like they are doing something like trying to use File->Open in a program like Microsoft Word or some other program incapable of opening a picture.
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