Author Topic: Photoshop won't open documents (Read 1558 times)

danf63 · « **on:** November 04, 2003, 05:56:52 PM »

Hi everyone

I tried to create a new photoshop document (blank) and I got a message saying that Photoshop could not open a new document because of an error. That's all it said.

Then I tried opening a photograph and I got the same error.

Does anyone know what might be up? I have PS 7 and Jaguar 10.2.8

Thanks.

Dan

Bruce_F · « **Reply #1 on:** November 04, 2003, 06:25:46 PM »

Hi Dan,

I would say, trash the Photoshop preferences. Open Find and search for Photoshop. The list presented to you will include com.adobe.Photoshop.plist, the file to trash.

danf63 · « **Reply #2 on:** November 04, 2003, 08:10:16 PM »

Thanks. My mother actually saw the post and called me up. There's an Adobe Photoshop folder in the OS X preferences folder, and you open that and throw away just the Photoshop preferences.

Dan

krissel · « **Reply #3 on:** November 05, 2003, 01:01:11 AM »

Your mama know's best.

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Author Topic: Photoshop won't open documents (Read 1558 times)