Author Topic: Customer service - or not...  (Read 1383 times)

Offline Highmac

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Customer service - or not...
« on: January 21, 2007, 01:09:17 PM »
Knowing how interested many of us are in the way companies treat the people who pay their wages, I thought you might like to follow this thread on the MacFormat forum, started by someone who dared to ask when Virgin Music was going to cater for Mac users

The reply he received:
QUOTE
"Hello-

No, not for the moment. Sorry.

We try to provide for 95% of the market
rather than 5%.

Best regards,
Axel
Virgin Digital


He was to hear from Axel again after following advice given on the thread... "write to Richard Branson..." biggrin.gif
Neil
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Offline iGuy

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Customer service - or not...
« Reply #1 on: January 21, 2007, 04:21:42 PM »
Interesting read

Offline Gregg

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Customer service - or not...
« Reply #2 on: January 22, 2007, 07:37:15 AM »
And what's wrong with 100%?? dntknw.gif wink.gif
Ya gotta applaud those bunnies for sacrificing their hearing just so some guy in Cupertino can have better TV reception.