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Author Topic: Airport Extreme card not recognized  (Read 1800 times)

MamaMoose

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Airport Extreme card not recognized
« on: March 12, 2007, 08:53:01 PM »
In preparing for installation of a wireless Airport Extreme 11 b/g/n base sation, i added an Airport Extreme card to my dual 2 GFHz PPC G5. This was the first install of an Airport card in the G5. After making sure the card was fully seated, I tried to identithe card. About This Mac reported it had "no information". I then reseated the card  and the antenna plug and then tried to "see" the card. Still "no joy". I also tied to access the card via Airport utilities in Utilities. Again no show!

I do have a an older (flying suacer) wired Airport base station installed and the G5 is attached to a router via Ethernet 10 base T. I accessed the Airport setup Assistant but got the following "No Airport Card Found - If you continue you will only be able to connect via a base sation connected via ethernet".

Bottom line, card not found. My questions are:

1) Will the card be seen only with a new Extreme Base Station and there really is no problem. Perhaps the old base station just could not locate the new card?

2) Does failure to "see" the card indicate there is a problem with the G5 or the card?

Thanks for any thoughts, ideas, or suggestions,

MamaMoose
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Offline Paddy

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Airport Extreme card not recognized
« Reply #1 on: March 12, 2007, 10:36:44 PM »
MM, exactly which "dual G5" do you have - dual processor or dual core? There is a key difference:

QUOTE
To get the full speed benefits of the 802.11g-based AirPort Extreme Card in your Apple computer, you’ll want to use it with an AirPort Extreme Base Station. But since the AirPort Extreme Card is compatible with 802.11b, you can use any AirPort Base Station or other Wi-Fi certified 802.11b access point without any hassles; you don’t need to change any hardware or software settings. Everything is automatic.

To create your own wireless network in your home or business, just add an AirPort Extreme Base Station. This will allow you to communicate between AirPort-enabled computers, AirPort Extreme-enabled computers, Windows PCs with Wi-Fi certified 802.11b cards, and the AirPort Extreme Base Station and share access to the Internet, without wires.

System Requirements:
The AirPort Extreme Card can be installed only in computers that are AirPort Extreme ready. AirPort Extreme Cards cannot be used in AirPort-ready computers with an AirPort Card slot.
Requires Mac OS X 10.2.7 or later and AirPort Admin Utility software version 3.1.1 or later to administer an AirPort Extreme Base Station.
Wireless printing over USB requires Mac OS X v10.2.7 or later.
This AirPort Extreme Card is not compatible with the Mac Pro or the Power Mac G5 Dual and Power Mac G5 Quad computers introduced in October 2005. To add an AirPort Extreme card to one of these systems, please contact an Apple Retail Store or other Authorized Apple Service Provider.


If it's not the dual core it should work - in which case I have no idea what the problem is. Could be a dead card...
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Offline tacit

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Airport Extreme card not recognized
« Reply #2 on: March 12, 2007, 11:52:55 PM »
You should be able to see the card in the System Profiler even if you have no base station at all. The fact that you can't strongly suggests the card is defective.
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Offline Paddy

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Airport Extreme card not recognized
« Reply #3 on: March 13, 2007, 12:20:15 AM »
Or the card is fine and it's installed in a late-2005 PowerMac G5, which is incapable of recognizing it:

http://docs.info.apple.com/article.html?artnum=302721

QUOTE
Power Mac G5 (Late 2005) computers will not recognize an AirPort Extreme card if you attempt to install one.
« Last Edit: March 13, 2007, 12:21:31 AM by Paddy »
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MamaMoose

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Airport Extreme card not recognized
« Reply #4 on: March 13, 2007, 01:41:14 AM »
Thanks for the info. I have a dula processor G5 and from what info you gave, the extreme will not work in that system. The Portland Mac Store let me down on this one so I will see them about a solution.

Thanks,

MM
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Offline Gregg

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Airport Extreme card not recognized
« Reply #5 on: March 13, 2007, 07:41:32 AM »
Good luck. I'm starting to hear more and more stories about Store employees who don't know what they are talking about. Too few experts available to cover all the stores, or poor training???
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MamaMoose

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Airport Extreme card not recognized
« Reply #6 on: March 13, 2007, 07:33:32 PM »
Gregg,

I have been dealing with the Portland Mac store for 4 years and they have never let me down. I especially deal with Duane who is a real Apple Pro. My understanding is that they have to install some sort of a widget to get the card to work. Who knows it may be a bad card (does happen) but they stand by their products and will refund my money if necessary.

MamaMoose
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