Bill, this should work-
1. Quit all M$ applications
2. Go to Home/Documents/Microsoft User Data/Normal.
3. Put that "Normal" document in the Trash, but don't empty it yet.
4. Relaunch M$. If all is right again, you may empty the trash. But note, you may need to reestablish your M$ preferences (sorry). If the problem continues, you may return that file (in the trash) to whence it came.
Any success?