Author Topic: Delivery Status Notification (failure  (Read 2049 times)

Offline goodear

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Delivery Status Notification (failure
« on: June 23, 2008, 09:03:38 AM »
I created a group email in Outlook Express 5. I sent the group an email, then I received an email with the following subject:
"Delivery Status Notification (failure)" from "postmaster@lacbos.org". There was an attachment (with no extension) entitled "message/delivery-status document" which I couldn't open up because I don't have the application. (It is possibly an MS Word document, which my Mac computer can't read.) The body of the email which I received just contained a copy of the email I sent. Usually when there is an email problem, the problem addressee is listed in the error message. In this case nothing was specified. But at least one person did receive my group email. I know that because he responded.

My question: How do I know whether any of my other intended recipients received my email, or, how do I know to what extent my email failed? Thanks.

Offline Paddy

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Delivery Status Notification (failure
« Reply #1 on: June 23, 2008, 11:03:03 AM »
I would assume that the only person who didn't get your email was whoever has an email account at lacbos.org (Los Angeles County). If you want to be sure, you can simply send another email to the group asking each recipient to respond if they received it - tell them you're testing the group email as you are concerned about problems. Note: some spam filters in both email programs and perhaps even some overzealous ISPs WILL trap group emails - it depends on how strict the filter is and how it is set up. You cannot do much about that, other than to send individual emails.

Generally failure messages don't have Word attachments, and if they do, you can certainly get TextEdit to open them.

If you can post the entire message, including headers (obscure your own email addy) here, we might be able to help a bit more.
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Offline goodear

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Delivery Status Notification (failure
« Reply #2 on: June 23, 2008, 05:40:40 PM »

??©?Paddy' date='Jun 23 2008, 11:03 AM' post='148337']
I would assume that the only person who didn't get your email was whoever has an email account at lacbos.org (Los Angeles County). If you want to be sure, you can simply send another email to the group asking each recipient to respond if they received it - tell them you're testing the group email as you are concerned about problems. Note: some spam filters in both email programs and perhaps even some overzealous ISPs WILL trap group emails - it depends on how strict the filter is and how it is set up. You cannot do much about that, other than to send individual emails.

Generally failure messages don't have Word attachments, and if they do, you can certainly get TextEdit to open them.

If you can post the entire message, including headers (obscure your own email addy) here, we might be able to help a bit more.
[/quote]

Offline krissel

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Delivery Status Notification (failure
« Reply #3 on: June 24, 2008, 01:35:43 AM »
I don't think 9.2 has an application that will open Word docs other than Appleworks.

If you have Appleworks try dropping the attachment on the AW icon and see if it opens it.

Here is some info from Apple:

http://docs.info.apple.com/article.html?ar...480&coll=cp

Here are some applications you can try to see if they will open the attachment. You don't have to buy them.
You would need the docx converter 2.0  and icWord 4.0.

http://www.panergy-software.com/buy/download.html


Most likely the attachment says something generic about the email that can't be delivered to the intended.
« Last Edit: June 24, 2008, 01:36:44 AM by krissel »


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Offline Paddy

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Delivery Status Notification (failure
« Reply #4 on: June 24, 2008, 07:08:02 AM »
Oops - yes, sorry, forgot that you were using 9.2. SimpleText is not quite as capable as TextEdit. tongue.gif

Any more responses/indications that the rest of the mailing list addresses were ok? Did you figure out who the person was with the LA County addy that bounced?
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Offline goodear

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Delivery Status Notification (failure
« Reply #5 on: June 24, 2008, 09:10:54 AM »
QUOTE(Paddy @ Jun 24 2008, 07:08 AM) <{POST_SNAPBACK}>
Oops - yes, sorry, forgot that you were using 9.2. SimpleText is not quite as capable as TextEdit. tongue.gif

Any more responses/indications that the rest of the mailing list addresses were ok? Did you figure out who the person was with the LA County addy that bounced?


OK. thanks. Here's what I did. I got icWord and dragged the doc over it. It wouldn't read it because there was no extension. I renamed it "whatever.xxx" (yes, I used the actual letters "xxx") and it opened the message, which then revealed the bad recipient of my group email. Thank you for the help!

Offline Gregg

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Delivery Status Notification (failure
« Reply #6 on: June 24, 2008, 11:22:56 AM »
Glad your "xxx" file wasn't censored! wink.gif
Ya gotta applaud those bunnies for sacrificing their hearing just so some guy in Cupertino can have better TV reception.