Author Topic: A new method of providing customer service???  (Read 1741 times)

Offline Paddy

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A new method of providing customer service???
« on: September 03, 2009, 10:32:18 AM »
This is hilarious...Adobe apparently (according to some posts in the Adobe forums) is responding FASTER to postings at FaceBook than they are to the poor sods who phone them.

http://www.facebook.com/event.php?eid=123258472738

There are TWO Adobe employees posting there, responding directly to complaints.

You do have to be a Facebook member to see it.
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Offline Xairbusdriver

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A new method of providing customer service???
« Reply #1 on: September 03, 2009, 01:09:42 PM »
Interweb help site!! What a concept!! Maybe you could contact them with software and site design suggestions? rofl.gif
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
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Offline Shades of Gray

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A new method of providing customer service???
« Reply #2 on: September 03, 2009, 01:19:59 PM »
I'm just glad I don't have any problems with my Adobe CS4 Premier Collection (Acrobat Pro, Bridge, Device Central, Dreamweaver, Drive, Fireworks, Flash, Illustrator, InDesign, Media Player, Photoshop)!
Ignore the argumentative nature of this poster. He is old and can't engage in meaningful dialog very long.
Therefore, management asks that you at least humor him. Thanks.