Ah the abilities of native English speakers is extremely entertaining!
Thanks for some real out-loud laughs!
Seriously, however, this statement made me question Mr. Browett's abilities. "News of Browett's departure wiped 10% or almost £50m off Dixons' market value, before the shares recovered slightly to close down 8% at 14p." I'm not a math whiz nor even a EC monetary expert, but isn't "p" short for 'pence' which is fairly equivalent to the US penny? And this 'turn around' has helped to the stock price to that point, at least back in January... perhaps it has skyrocketed up to 20p by now? Generally, a stock price like that would be considered as similar to a junk bond rating, if I can use that analogy.
Of course, the dichotomy of the opinions expressed by 'customers' and 'business experts' about Dixon and/or Mr. Browett rather says it all. Executives are often too removed from 'reality' to make important decisions, especially when customer service (experience) is involved. At least that's my 'customer-based' experience!
It seems Mr. Browett was more enamored about what his job at Apple would do for him than what he might be able to do for it... "...for me to sit inside a technology company like that and see how it works is really exciting." And I get very well paid also!