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Author Topic: Well, I got caught  (Read 3726 times)

Offline jwboyd

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Well, I got caught
« on: September 19, 2014, 10:27:44 AM »
I bragged here recently that I always accept everything Software Update gives me, and that I never have any problem.

I installed Safari 7.1 yesterday. Then last night I went to investors.com (as I do every night after the markets close), and could not get into their Screen Center. I tried again this morning and still could not get in.

Installed Google Chrome and was able to get the data I needed from investors.com

Mea culpa

Joe
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Offline Xairbusdriver

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Well, I got caught
« Reply #1 on: September 19, 2014, 05:26:03 PM »
Still works in 7.0.6 (9537.78.2). You probably have the older version in Time Machine or one of your CCC or SD backups. That would be a simple drag 'n Drop. Did you, perhaps, make your own compressed copy of the old version? You might even make another download/install. One bad bytes and strange things can happen! eek2.gif Probably just a corrupted/modifies .plist. There are a couple in ~/Library/Safari that may be culprits. Did you try accessing the site from your History list?

If/when I update to 7.1, I'll try to remember to check that page.

BTW, I moved this to the "Tech" forum. wink.gif
« Last Edit: September 19, 2014, 05:32:04 PM by Xairbusdriver »
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Offline Xairbusdriver

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Well, I got caught
« Reply #2 on: September 20, 2014, 03:45:26 PM »
How's that new Safari working out with that site? Did you try downgrading the app? Enquiring minds... Thinking.gif
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Paddy

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Well, I got caught
« Reply #3 on: September 21, 2014, 05:19:54 PM »
http://research.investors.com/screen-center/ is the page in question, I assume. And I can confirm Joe's observation that much of it is missing in Safari 7.1, but it loads fine in both Chrome and Firefox.

According to Safari's Web Inspector there are two javascript errors on that page, and I suspect that may be the reason the page doesn't load correctly. You might want to shoot an email off to the web master - it's not Safari's issue, it's the incorrect javascript. There are also a bunch of CSS errors, though they don't appear to be fatal (yellow, not red). I ran the troublesome bit of javascript through a couple of syntax checkers, and there is an "unexpected token" in line 1 of the following bit of code:

"<script type="text/javascript">
   
    /* Handle UpdatePanel that contain the DGO chart */
    if (typeof(Sys) != 'undefined')
    {
        var prm = Sys.WebForms.PageRequestManager.getInstance()
        if (prm != null)
        {
           prm.add_endRequest(EndRequestSI);            
        }
   }
   
    SetSIFontSize();
</script>"

Note: quotes added around script.
« Last Edit: September 21, 2014, 05:20:23 PM by Paddy »
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Offline Xairbusdriver

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Well, I got caught
« Reply #4 on: September 21, 2014, 06:35:30 PM »
Lots of posts about not calling the AJAX ScriptManager early in the code, also. Perhaps, the newest version of Safari more particular about that than the older versions. There seem to be possible calls to "ScriptManager" but not until around line 91 of the html. dntknw.gif Apple tends to lean toward more standards compliant browsers... dntknw.gif And the web master of that site may not even have checked his work against this new version, anyway.

I don't even see a Safari update in the MAS. I haven't installed 10.9.5 but it claims it only includes Safari 7.0.6. Where did you get 7.1? Perhaps I have to get to 10.9.5 before I can see Safari 7.1, not that I'm in any hurry... 10.9.5 has only been out a few days, after all! laughhard.gif

If it's any consolation, I get a mostly empty page in a yet to be released version of Safari, also. The only thing that really shows is the "Most Popular" section. Is that what you're getting in 7.1?
« Last Edit: September 21, 2014, 06:50:21 PM by Xairbusdriver »
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THERE ARE TWO TYPES OF COUNTRIES
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And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Paddy

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Well, I got caught
« Reply #5 on: September 21, 2014, 08:31:59 PM »
Yup - you have to install 10.9.5 before Safari 7.1 is available for download. I figured it would be part of the 10.9.5 update, but nope - it's separate and shows up after.
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Offline jwboyd

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Well, I got caught
« Reply #6 on: September 21, 2014, 09:08:14 PM »
Paddy
Thanks for addressing my problem with investors.com Screen Center and confirming that it's not just me. I have emailed Investors Business Daily twice and have received no response. I do not feel tech-savvy enough to tell their webmeister what to do.

xABD
The problem has not yet been resolved. I will continue to use Chrome to access that site until they get it fixed. I really don't want to try downgrading back to Safari 7.0.6.

Joe
« Last Edit: September 21, 2014, 09:11:00 PM by jwboyd »
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Offline Paddy

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Well, I got caught
« Reply #7 on: September 22, 2014, 05:24:21 PM »
QUOTE(jwboyd @ Sep 21 2014, 10:08 PM) <{POST_SNAPBACK}>
Paddy
Thanks for addressing my problem with investors.com Screen Center and confirming that it's not just me. I have emailed Investors Business Daily twice and have received no response. I do not feel tech-savvy enough to tell their webmeister what to do.

xABD
The problem has not yet been resolved. I will continue to use Chrome to access that site until they get it fixed. I really don't want to try downgrading back to Safari 7.0.6.

Joe


Joe, just tell the webmaster it's an issue with an incorrect javascript - tell him to run it through a javascript validator. It's NOT Safari per se - it's Safari adhering to standards. wink.gif
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Offline Xairbusdriver

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Well, I got caught
« Reply #8 on: September 22, 2014, 06:52:15 PM »
I'd suggest you just ask the webmaster to run the site through a javascript validator. I'm sure that's what Paddy meant. That may or may not be the person who created the site but they should know who to contact. After all, you're paying for the site, one way or another. You deserve the same quality service as everyone else. wink.gif

As for downgrading, it's as simple as finding the old version of Safari in a Time Machine backup (a date a few days before you made the upgrade) and clicking the "Restore" button. You will likely be asked if you want to replace or keep the other version. Your choice. You'll lose any 'bookmarks' you've stored in Safari, if that's how you're doing that. dntknw.gif
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline jwboyd

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Well, I got caught
« Reply #9 on: September 25, 2014, 02:15:40 PM »
AT LAST!  I finally got a reply from IBD, quoted here in its entirety:


Dear Joseph Boyd,

Thank you for contacting Investor's Business Daily®.

We are aware of this specific problem that you describe, and are taking every step necessary to resolve it. It is of the highest priority to our development team.
As we work to fix this problem, we suggest that you try using a different web browser in the meantime. Google Chrome is the most reliable for this specific problem, and so far has shown that it provides a 100% fix.

Your e-mail has been forwarded to our Web site administrators, who will address the problem.

Thank you for your patience while we resolve this issue.

More Questions? Click here AskIBD
If you need to speak to a representative, please call Subscriber Services at 800-831-2525 or 310-448-6600, Mon-Fri, 5:30am-4:30pm and Sat, 7:00am-3:30pm Pacific Time.

Do you have a friend or family member who might enjoy TWO FREE weeks of Investor's Business Daily? Sign them up today with no obligation and they will also receive trial access to the subscriber-only features of Investors.com absolutely free. Please Click Here to take advantage of this offer.

Sincerely,
Alex M
Product Support
Investor's Business Daily
www.investors.com
« Last Edit: September 25, 2014, 02:15:57 PM by jwboyd »
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Offline Paddy

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Well, I got caught
« Reply #10 on: September 25, 2014, 07:06:03 PM »
Nice to know that they're listening and working on it! biggrin.gif
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Offline jwboyd

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Well, I got caught
« Reply #11 on: October 09, 2014, 10:46:24 AM »
Investors Business Daily (investors.com) has now fixed their Screen Center so it works with Safari 7.1

Now I will not have to use Google Chrome to get there.

Joe
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Offline Xairbusdriver

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Well, I got caught
« Reply #12 on: October 09, 2014, 11:33:18 AM »
Thanks to your encouragement/nudging/complaining! salute.gif
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:
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