Author Topic: Transmitting jpegs to Wintel User that can be opened?  (Read 3289 times)

MamaMoose

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Transmitting jpegs to Wintel User that can be opened?
« on: October 23, 2006, 04:41:20 AM »
I sent some jpgs to a friend via the body of an e-mail. However, she could not open them. They appeared as rectangles with alarge red X inside. I know I have asked this question sevral times, but I forgot how to send jpegs or any other picture to Wintel users (Windows XP).

Cna anyone help? Thanks, MamaMoose

Offline kbeartx

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Transmitting jpegs to Wintel User that can be opened?
« Reply #1 on: October 23, 2006, 05:04:33 AM »
A couple of things:

Do the files have .jpg extensions?

Also, you have to set your email client to send windoze-friendly attachments.

And if the recipient is an AOL user, I dunno.  AOL handles attached files differently than any other email client.

Offline krissel

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Transmitting jpegs to Wintel User that can be opened?
« Reply #2 on: October 23, 2006, 05:22:31 AM »
You can zip them first.

Read this for other ideas, something to do with having to specifically instruct Outlook to open jpgs.

http://www.techsurvivors.net/forums/index....c=10445&hl=



Further investigation:

http://www.techsurvivors.net/forums/index....ic=9220&hl=


If the size isn't an issue why don't you open the jpg in Preview or other app and then save it as a pdf? That would ensure they could open it, I think. Thinking.gif
« Last Edit: October 23, 2006, 05:27:13 AM by krissel »


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Offline sandbox

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Transmitting jpegs to Wintel User that can be opened?
« Reply #3 on: October 23, 2006, 05:29:08 AM »
I usually convert any Apple JPEG's with <saveas> in Photoshop if they're going to be sent to wintel users.

Offline RobW

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Transmitting jpegs to Wintel User that can be opened?
« Reply #4 on: October 23, 2006, 06:02:36 AM »
Using Entourage, and having the attachment preference set at "Encode any computer (Apple Double), I usually do fine. UNLESS, the other person is a Windows user who uses AOL. Then I just scream a lot. Maybe I should just start sending as PDF files. ???
-Rob
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Offline jcarter

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Transmitting jpegs to Wintel User that can be opened?
« Reply #5 on: October 23, 2006, 08:53:30 AM »
I do this also, Save for Web using Photoshop, that will fix the .jpgs for Windows people.  But AOL is tricky, Sometimes it works and sometimes it wont.  So I just send them to a link with picturetrunk or pixentral, or on my blog or wherever.

That brings up another topic, using Firefox, Ive found that uploading some .jpgs to my blog on blogspot is tricky too. About 1 out of 20 wont go.  So I just put them all on Flickr.
And also Ive found that Flickr is really amazing now, so much improved that I tend to use it more and more for family pictures and stuff. Tis so easy to upload, so easy to make text, comments.  Its great, its like a picture blog in its own way.
Jane

Offline tacit

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Transmitting jpegs to Wintel User that can be opened?
« Reply #6 on: October 23, 2006, 02:44:38 PM »
Opening the JPEG and doing a Save As in Photoshop is not a good idea.

First, a JPEG is a JPEG is a JPEG is a JPEG. There is no such thing as a "Mac JPEG" or a "Windows JPEG." All JPEG files follow the same standard; you are not 'converting" the JPEG somehow by opening and re-saving it.

Worse, though, is the fact that doing this damages the quality of the picture. The JPEG file format uses "lossy" compression--that is, it deliberately degrades the quality of the picture to make the file size smaller on disk. The JPEG format was invented for situations where file size on disk is critically important but image quality is not important. Because JPEG uses lossy compression, every time you open a JPEG and re-save it, the quality goes down. If you open it again and re-save it again, the quality goes down again.

999,999 times out of a million, when a Windows user can not accept a JPEG file, it is an error in the email settings.

The error usually has to do with the "AppleDouble" setting. AppleDouble was invented because Mac files have two "parts," which are called a "resource fork" and a "data fork," and Mac files also contain extra information stored in the disk directory called "Finder metadata" (which includes the icon of the file, the file Type and Creator codes, and so on).

AppleDouble works by taking the file, breaking it into TWO files (one for the data fork, one for the resource fork plus Finder metadata), and sending two attachments. Windows users often become confused and frustrated when they see a file that has two attachments. One of the two attachments is the JPEG file itself; the other one is worthless on a PC, because it contains only Mac icon information, Mac creator and type codes, and so on.

Windows users who receive a file sent this way will often try to download one of the two attachments they see, then not be able to open it (because the part the download is the resource part), then get frustrated and give up. I have actually stood over the shoulder of Windows users who receive a file in AppleDouble format. They will download the resource part, discover that they can not open it, and quit--without ever trying to download the other file attachment!

The safest way to send a JPEG to a Windows user is to use Windows encoding, not AppleDouble. In Apple's mail program, there is a checkbox hat is labelled "send windows friendly attachments when you attach a file. In other programs, it is usually somewhere in the Preferences command, and it may be called something like "Use Windows (base64) encoding" or "attach files using base64" or something like that.

Because a JPEG file does not need or use a resource fork, it is safe to send a JPEG file this way.

AOL is a spacial case. AOL users can not accept emails that have more than one file attachment under any circumstances, unless they are smart enough to find and use a third-party "MIME decoder" program. If you send a file to an AOL user using AppleDouble, the AOL user can not use it, because AppleDouble always sends two file attachments and AOL users can only accept email with one file attachment. Likewise, if you send several files to an AOL user in the same email, the AOL user can not accept it. With AOL, you must always send files WITHOUT AppleDouble (even to Mac AOL users!), and you must send only one file per email--if you want to send three JPEG files, you have to send three emails.
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Offline RobW

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Transmitting jpegs to Wintel User that can be opened?
« Reply #7 on: October 23, 2006, 03:02:11 PM »
Next time I'll give the Windows encoding setting a try. I have noticed that if I send more than one jpeg to an AOL user it never works. Thanks again! (I know you've answered this a few times in the past.)
-Rob
A couple of IMacs, an iPad, a bunch of iPhones...two of which don’t live here, but I still pay for. Oh yeah, wife, daughters, and yes—a grandson!

Offline jcarter

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Transmitting jpegs to Wintel User that can be opened?
« Reply #8 on: October 23, 2006, 03:19:15 PM »
Hi Tacit,  Thank you!
You always explain things so well.
Its my cousins and brothers who use AOL who have the problems, but its not consistent, perhaps 90% of the time they can view the pictures I send.
All of my Windows relatives seem to get my pictures OK.
So its AOL which is my problem. And how hard Ive tried to get them to go to a better ISP!

I just use the Save As for pictures Im going to send, never use it for any of my good pictures.  I just size them and leave them .jpgs.
Sometimes I turn them into .pdf and drag them into the email, then they seem to always be able to view them.


Thank you again,
Jane

Offline Xairbusdriver

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Transmitting jpegs to Wintel User that can be opened?
« Reply #9 on: October 23, 2006, 09:39:30 PM »
I think it is also possible ( and even recommended ) to simply "zip" multiple files ( whatever type they may be ) when trying to send more than one file to an AOL user. Of course, they then have to know how to unzip it. wallbash.gif

How a Mac created file of any type would not have a resource fork, I have no info. Perhaps the latest versions of apps/the OS no longer make this second file? dntknw.gif
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MamaMoose

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Transmitting jpegs to Wintel User that can be opened?
« Reply #10 on: October 23, 2006, 11:05:46 PM »
I use the latest version of Eudora 6.2.3. In the preferences, I have the following choices for Attachements: Apple Double; (IME); Apple Single; BinHex; and UUencode data fork. I set the choice to Uuencde... I could not find in any place a choice for a Windows friendly attachment.  I did find a box the said "Always Include Macintosh information". I unchecked that box and resent the message with the photos in the body. If that doedsn't work, I will try converting the 5 pictures to a .pdf format.

MamaMoose

Offline kimmer

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Transmitting jpegs to Wintel User that can be opened?
« Reply #11 on: October 23, 2006, 11:11:15 PM »
QUOTE(airbusdriver @ Oct 23 2006, 07:39 PM) <{POST_SNAPBACK}>
I think it is also possible ( and even recommended ) to simply "zip" multiple files ( whatever type they may be ) when trying to send more than one file to an AOL user.

An AOL tech person told me to always zip jpg's, gif's, docs, etc when sending them - even if it's only ONE file -- because AOL tinkers with attachments. Same goes for compuserve recipients. Once I started doing this, I have had no more probs.

QUOTE
Of course, they then have to know how to unzip it. wallbash.gif

Uh-yup .. .there is this.  tongue.gif  laugh.gif

Offline krissel

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Transmitting jpegs to Wintel User that can be opened?
« Reply #12 on: October 24, 2006, 02:07:27 AM »
I suppose you could use this (with caution):

http://free.abracode.com/cmworkshop/grim_ripper.html


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Offline RobW

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Transmitting jpegs to Wintel User that can be opened?
« Reply #13 on: October 24, 2006, 05:57:43 AM »
I've tried "zipping" the file or files--it doesn't seem to always work for them. Not sure why--it just doesn't.
-Rob
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Offline Gregg

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Transmitting jpegs to Wintel User that can be opened?
« Reply #14 on: October 24, 2006, 07:46:26 AM »
Always the first suspect: user error.

How tech-savvy are the recipients?
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