On 2 November I ordered DW 3.0.3 as an upgrade from my prior version of 2.0. I received the CD a few days later. Then at the end of the month, Alsoft announced version 4.0.
I sent Alsoft the following email.
I just bought version 3.0.3 a few weeks ago, do I have to buy an upgrade to get version 4.0. Seems like you should have told me to wait a few weeks & I could get version 4.0.
A few hours later, I received the following response from Alsoft.
Please fax a copy of your invoice to 1-281-353-9868. Please include your name, mailing address, serial number and Visa or Mastercard number. If you purchased it within 30-45 days from today, we will only bill you shipping and handling of $8.95.
Best wishes,
Customer Service
Since I didn't have ready access to a FAX, I sent Alsoft an email with the requested information (except for the credit card number).
I had not heard back from Alsoft & the 45 day window was approaching. So I called them today. They said there is a 3 to 4 week delivery backlog for version 4.0, but I will get it then for $8.95.
The Version 3.0.3 CD includes DW for OS 9 & DW for OS X. In looking at Alsoft's web page, it appears that DW for OS 9 is not included with version 4.0. Can anyone verify this?