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Author Topic: Software Update  (Read 6461 times)

Offline Bruce_F

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Software Update
« on: February 12, 2008, 11:06:37 AM »
I'm one of the few unlucky folks who ended up with a very sick computer after attempting to update my PowerBook using Software Update yesterday.

The boot process stops at the gray screen with the apple and spinning wheel.

I tried booting in Verbose mode but that fails. It will boot in Safe mode and everything checks out, but it will not boot up.

I'll have to wait until the weekend before I'll have time to get into this but I just wanted to warn people about what can happen. Like I said, I'm not the only one. I checked the Apple discussion boards and there are a few others who experienced the same or similar problems.
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Offline Paddy

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« Reply #1 on: February 12, 2008, 12:05:36 PM »
Others report issues as you've noted, Bruce - but generally solved them by applying that old standby, the combo update, instead of the Software Update version.

Seems to be good advice for avoiding problems as a general rule. smile.gif

Let us know if that solves your problems!
« Last Edit: February 12, 2008, 12:12:54 PM by Paddy »
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Offline Gregg

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« Reply #2 on: February 12, 2008, 12:14:18 PM »
Sorry Bruce. Best of luck on getting it resolved. smile.gif
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Offline Parker

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« Reply #3 on: February 12, 2008, 08:52:08 PM »


I guess Apple released the PowerBrick to go with the iBrick Phone
rofl.gif


Hate to hear that this happened to you Bruce.
I didn't update my MacBook yet... however now i'm a little hesitant to unsure.gif ...

any Intel users having problems with the update??
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Offline Bruce_F

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« Reply #4 on: February 12, 2008, 09:58:57 PM »
QUOTE(Paddy @ Feb 12 2008, 10:05 AM) <{POST_SNAPBACK}>
Others report issues as you've noted, Bruce - but generally solved them by applying that old standby, the combo update, instead of the Software Update version.

Seems to be good advice for avoiding problems as a general rule. smile.gif

Let us know if that solves your problems!


I used the Combo Update on my MDD desktop and it updated just fine. I haven't messed with my PB because it currently will not go past the gray screen with the apple and spinning wheel. This weekend I'll try the Leopard installer disk to see if I can revert back.
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Offline MamaMoose

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« Reply #5 on: February 12, 2008, 10:57:15 PM »
Bruce,

Oy!! (we need an emoticon for it sucks!!). If you can, using a system DVD (any OS 10 or greater will do), boot into that system. Then download the Combo upgrade and apply the upgrade to the current system.. OR, read the MacFixit article [MacFixit 2/12/08 that shows  how to revert to OS 10.5.1 from 10.5.2. I think there is a tutorial fpr reverting to 5.0 from 5.1.

I hope this helps,

MamaMoose
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Offline Parker

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« Reply #6 on: February 13, 2008, 06:50:08 AM »
QUOTE(MamaMoose @ Feb 12 2008, 11:57 PM) <{POST_SNAPBACK}>
Bruce,

Oy!! (we need an emoticon for it sucks!!). If you can, using a system DVD (any OS 10 or greater will do), boot into that system. Then download the Combo upgrade and apply the upgrade to the current system.. OR, read the MacFixit article [MacFixit 2/12/08 that shows  how to revert to OS 10.5.1 from 10.5.2. I think there is a tutorial fpr reverting to 5.0 from 5.1.

I hope this helps,

MamaMoose

 superstition.gif nopity.gif verysad.gif or  doh.gif    
work for that

smile.gif
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Offline Xairbusdriver

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« Reply #7 on: February 13, 2008, 02:12:16 PM »
Bruce, before doing a complete re-install, see if you can start up in Safe Mode. Start the Mac and hold the shift key down untill you see the spinning gear icon. Of course, if you can't get that far, you don't have much choice. Safe Mode doesn't install any pref panels or hacks, but I'm not sure that those are what's keeping the OS from completeing the start up, anyway. At least it's quick! dntknw.gif
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Offline Gregg

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« Reply #8 on: February 13, 2008, 09:01:24 PM »
QUOTE(MamaMoose @ Feb 12 2008, 10:57 PM) <{POST_SNAPBACK}>
Oy!! (we need an emoticon for it sucks!!).


When you need one that we don't have, make your own.... :vacuum:
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Offline Bruce_F

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« Reply #9 on: February 13, 2008, 09:55:08 PM »
QUOTE(Xairbusdriver @ Feb 13 2008, 12:12 PM) <{POST_SNAPBACK}>
Bruce, before doing a complete re-install, see if you can start up in Safe Mode.


Yep, I did that. While in Safe mode I ran fsck -fy and it reported that something was modified and that there were no problems. I also tried starting up in Verbose mode but that didn't work. It went into a never ending loop of errors.

I used OS X installer disk to repair the disk and repair permissions. When that finished fixing a mess of stuff, it reported that all is well.

Well, not so fast... I still get the same results when I try booting up.

Saturday is just around the corner. I'll spend more time with it then.
« Last Edit: February 13, 2008, 09:56:48 PM by Bruce_F »
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Offline Gregg

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« Reply #10 on: February 14, 2008, 07:18:00 AM »
QUOTE(Bruce_F @ Feb 13 2008, 09:55 PM) <{POST_SNAPBACK}>
I ran fsck -fy


What language is that? :mumbojumbo: wink2.gif

Have a nice, relaxing weekend! smile.gif
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Offline Xairbusdriver

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« Reply #11 on: February 14, 2008, 09:16:18 AM »
QUOTE
While in Safe mode I ran fsck -fy...
Did you try a normal start up after the Safe Mode? I assume you did and it didn't help. However, if things worked fine in Safe Mode, that's a pretty good indication that there is a problem with some non-Apple software that is interfering with the startup process. Finding is the hard part, of course...smile.gif Hang in there!
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THERE ARE TWO TYPES OF COUNTRIES
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And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Bruce_F

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« Reply #12 on: February 16, 2008, 09:02:56 PM »
Well, my PB is back up and running OS 10.5.2. The only way I could get Leopard to install was to start from scratch, doing an Erase and Install.

I had a backup of most of my files in Time Machine so it wasn't a total loss. I did loose some things, but I'll get through that.


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Offline Gregg

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« Reply #13 on: February 17, 2008, 02:17:06 PM »
QUOTE(Gregg @ Feb 14 2008, 07:18 AM) <{POST_SNAPBACK}>
QUOTE(Bruce_F @ Feb 13 2008, 09:55 PM) <{POST_SNAPBACK}>
I ran fsck -fy


What language is that? :mumbojumbo: wink2.gif

Yeah, I tried to find that in Help, in order to learn a little more. I didn't find it. Maybe I need to type "Help" in Help for help finding things in Help.

QUOTE(Bruce_F @ Feb 16 2008, 09:02 PM) <{POST_SNAPBACK}>
I did loose some things, but I'll get through that.

Glad it wasn't a major loss of data. I'm sure you're happy to have it running again.
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Offline Mayo

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« Reply #14 on: February 17, 2008, 04:50:10 PM »
So the Moral of the Story seems to be...

1.  Backup all your data prior to applying an OS upgrade.

2.  Use the combo updater instead of the Software Update option.

3.  Let others upgrade first and see how things go for them...
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