Got my DVD from Adobe this morning! Finished the morning errands, took Judy out for (sit-down) lunch! Opened the box and sat down to install the latest and greatest! Looked at the very slim
Getting Started Guide and confirmed that is should be a piece of cake: Two steps! 1. Quit all other Adobe apps. (No doubt to prevent them from fighting over fonts.) 2. Insert DVD and follow the on-screen directions.
With step one complete even before opening the box, I went directly to step two. Uh, where are those 'on-screen' directions? Nice looking, customized window but still just a bunch of folders and four different versions of the Read Me.
Well, lets look inside the one labeled
Adobe Photoshop Elements 6. Aha! There's an app in there labeled "Startup.app." Wonder what that does.
What the heck, double-click that sucker and let her rip!
The DVD churns for a while and up pops a dialog stating there was a "System Requirements Error"...which further said,"We know what the real problem is but we didn't have time to specify every possible, foolish thing you so called 'users' might do!" OK, it wasn't quite that bad, but it certainly didn't tell me anything useful except that something in the OS was missing.
Now a search for reports/fixes/suggestions at Adobe. A few non related FAQs, registered at Adobe User2user forums, searched for an update to 6, soon tired of reading about Windows problems...At last I called Tech Support in some foreign country using English as a third or fourth language (of course, I can't even use English properly, my self!
). Anyway, after reporting my version 4
and 6 serial numbers, to two different people, I was told to wait while they connected me to "Tech Support!" So, who was I already talking to!
Then my cell phone battery died!
Cutting to the end of the story, an American-based tech told me to start up Disk Utility. No, not to repair Permissions! She wanted to know what the text was beside the "Format:" area said. "Mac OS Extended (Case-sensitive, Journaled)," I reported. Bingo! She said that was the problem, Adobes apps, at least Elements, couldn't handle "Case-sensitive" file systems! She suggested I contact Apple about how to reformat the drive. "Thanks, so much," I said and wished her a good day.
I can only assume that changing of the 'Case-sensitivity' will require a complete reformatting of the partition. Fortunately, I have more than enough room on another partition on the internal drive and on two external partitions to hold everything on the 'too sensitive' system.
So now I'll use SD or CCC to transfer everything to one (or more) of those partitions. I'm thinking CCC and one of the external partitions just to avoid pushing the internal ones too much.
What think yee? About my plan, that is!
Maybe later I'll investigate
why I used Case-sensitive instead of another choice. Probably something at Apple about the Pros vs. Cons...
And I assume that all you Leopard with Adobe apps must already use 'non-sensitive' Journaling?