Well, what I read is that they won't tell you what they found,
other than your email address and password
until you first give them the information they
say they've found. If you want to
actually see what they've found, you must pay. The only thing free is the initial "Clean/At Risk" report. I'm not even arguing about the service, but it seems strange to me that they would require you to tell them all the information they say they have
before they tell you that they've found it someplace. Where's their proof? Of course they can show you what they "found," you just gave it to them!
"Just trust us." Just smells to me...
Now, if this type of service was offered by my bank/credit union or one of the three credit reporting agencies or something like those entities, I
might be more inclined to pay up front while not giving them
any additional info. They should already know who I am and not need anything more.
Of course, this is just my opinion, YMMV and there may even be some here or that some one knows who has saved a lot of hassle with this very company.