Oh, Myrna. . ."easier, faster, simpler" indeed! They also told us that these machines would reduce the use of paper in offices, and various other fables! I think these are the same people that told us that "government is by the people, for the people. . ."! (Excuse the cynicism; I'm pretty sure that I wasn't always this way.) Hang on, though, and things will become easier and less frustrating for you. The first time I screwed up my first Mac, it cost me over $200 to take it to the "Mac Guy", who I'm sure ran Norton Utility & Diskwarrior, but I didn't have a bunch of people to help me, and you do, so "we" should never have to go there! Believe me, once everything is working, the frustration will go away, and you'll love your new "world"!