Author Topic: "Adventures in ISP Cable Installation"  (Read 4074 times)

Offline MrsLop

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"Adventures in ISP Cable Installation"
« on: July 10, 2003, 01:45:02 PM »
Hello All,
My "Adventures" are taking a different turn - in the form of hands on installation.
I have been following the promotions by Cox Cable ie. High Speed Internet, so that I could get a really good price.

Their current promotion runs until August 15th.  
They will send me a Free kit for installation, and my 1st and 3rd month will be charged at half price.

I just know that I can do this, with the proper instructions.  The customer service rep said that they will supply me with plenty of cable line, a splicer, router?  a modem, a CD and complete instuctions.  As long as I have the correct card in my Mac, I should be able to do a self installation.  I have Cable TV, so the line is already there.

I may not know much about computers, but I am handy with a toolbox and fairly good at assembling things.  
Have any of you done a self installation (specifically, Cox Cable); and if so, how difficult is it to do?  My concern is, the live Cable wire, which will have to be spliced.  I don't necessarily want to "fry" myself in the process.  As for the internet, Bernie had already installed Internet Explorer and Outlook Express.  

I have some lead time to do this.
I am still using the Web/TV (aka MSN) and have paid for service until the end of July.
Any information would be greatly appreciated.

BTW- It's nice to be back.

 thanx.gif Myrna

Offline RobW

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"Adventures in ISP Cable Installation"
« Reply #1 on: July 10, 2003, 02:15:58 PM »
Hi,

I've only installed my dsl connection--and that was pretty easy. I would be pretty surprised if the company's tech support staff  didn't walk you through it if you find that you're having problems and called them. They have a vested interest in having those early days go well for you! biggrin.gif

Hopefully, their tech support has people who know Macs. My advice is to wait until you've got everything, read through the stuff first (which I tend to NEVER do), and take your time with it. Don't get down if you don't get it at first. If you're stuck or even unsure, call them up from a phone next to your Mac.

Welcome back!
« Last Edit: July 10, 2003, 02:16:55 PM by RobW »
-Rob
A couple of IMacs, an iPad, a bunch of iPhones...two of which don’t live here, but I still pay for. Oh yeah, wife, daughters, and yes—a grandson!

Offline Bruce_F

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"Adventures in ISP Cable Installation"
« Reply #2 on: July 10, 2003, 02:23:22 PM »
QUOTE
I have Cable TV, so the line is already there.


In my case, the cable company had to come to my house and set up a data-port. It may differ with Cox Cable, however.

Hooking up the whole thing is very easy.

One cable is connected between the outlet on the wall and the cable modem.
Another cable goes from the modem to the computer.

Setting up the ISP addresses on your system can be easy, if you're given clear instructions. It may require a phone call to someone at the service provider to get things right.

Good Luck!
-Bruce-

Offline bil207

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"Adventures in ISP Cable Installation"
« Reply #3 on: July 10, 2003, 02:54:53 PM »
Myrna,

    Don't worry about getting "fried" from the live cable wire, it's coaxial cable that is carries the TV signal.

You can get the Cox Internet installation instructions here. smile.gif
Bill

Offline MrsLop

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"Adventures in ISP Cable Installation"
« Reply #4 on: July 10, 2003, 03:25:17 PM »
Hi Rob,

Nice to hear from you.  I am not sure about how easy or how difficult things will be.

I thought it best to come to TS and ask first.

Thanks for the reply.
(and encouragement)

Myrna thanx.gif

Offline MrsLop

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"Adventures in ISP Cable Installation"
« Reply #5 on: July 10, 2003, 03:30:40 PM »
Hi Bruce,

I have so many concerns about this, but I thought it easier to tackle them one at a time.

What's a data port? Where does it connect? Why did you need one? (inquiring minds want to know)

Thanks for the information.

Myrna
 
 thanx.gif

Offline MrsLop

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"Adventures in ISP Cable Installation"
« Reply #6 on: July 10, 2003, 03:45:23 PM »
Hi bil207 (do you have a real name?)

Thanks for the link.  My husband got upset when I told him that I had to splice the Cable line.  He only uses PC's with Windows, at work, so he has never even had to do any of the grunt work.  

Nice job,if you can get it.  Meanwhile, back at the ranch, while he's out plowing the back 40 acres, I'll be splicing and hopefully not dicing, the coaxial cable wires.

I will probably be on the line to Cox Internet Tech Support about more than just the hookups.

I just wanted to know if anyone had actually tried to do it themselves. Have you ever noticed that instructions, depending on who wrote them, are not always very clear or inclusive of everything that needs to be done? I am especially concerned, because, though they say that they support Macs, not everyone has experience with them.

   thanx.gif
Myrna

Offline RHPConsult

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« Reply #7 on: July 10, 2003, 05:33:30 PM »
STOP IT, Myrna!

How can we help you if we're laughing so hard? laugh.gif  laugh.gif  laugh.gif

"Back 40" indeed!

Offline bil207

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« Reply #8 on: July 10, 2003, 05:40:26 PM »
Myrna,

  I installed the cable modem in my house, it's really isn't to difficult.
  Here is a simplied diagram of what is the installation requires.

Here is what the splitter looks like

BTW my name is Bill.  wink.gif
Bill

Offline MrsLop

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« Reply #9 on: July 10, 2003, 07:41:08 PM »
Now Dick,

You know I can't resist a moment of levity.  OK,OK, maybe a paragraph.

Anyway, a "notorious spammer" like you needs all the laughter they can get. Really Dick, whatever shall we do with you?  What a distinction,
dubious of course, but what a distinction!
I can just imagine you sitting there in front of that screen ...sputtering

BTW I read your little post on the link AOL.  That is really alarming. I wonder how they get away with it.  Glad to hear that the "problem" is now cleared up.  Have they issued you an apology?
Myrna

Offline MrsLop

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« Reply #10 on: July 10, 2003, 08:00:12 PM »
Evening Bill,

I went to the link you provided however, this
@#$% (oops) WebTv keyboard does not allow me to scroll to the instruction link on the site. I run into this problem countless times on other sites.  I sometimes find that the sites won't even allow me to access their files because WebTV isn't a "real" computer. That's why I need to get onine with the Mac.

Thank you, love,love, love the simplified diagram.  When you did your installation did you use a kit?  I really hope that they include all the correct wires and gizmos I'll need to do the job.
I think I'll go on a fact finding mission to see what the kits include.

Oh, the adrenalin is really moving now!  I can't wait to get started.

 
  thanx.gif Myrna

Offline kelly

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« Reply #11 on: July 10, 2003, 08:45:50 PM »
Intersesting stuff Mrs. L. smile.gif

You're going to be in the fast lane pretty soon.

They won't be providing a Router. That's something you'd get on your own.

I don't think you'll need one with only one computer.

Here's examples of Coaxial Tool Kits.

http://www.paladin-tools.com/kitforcoaxca.html

First I've seen of do it yourself installations like yours.

Nothing you can't handle I'm sure. smile.gif
kelly
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Offline Gregg

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« Reply #12 on: July 10, 2003, 09:03:44 PM »
Hmmm. But if you want cable TV service, you just provide the TV and they come with all the other equipment and set it up, turn on your TV to test it, and you don't have to lift a finger. And this is different, how?  rolleyes.gif
Ya gotta applaud those bunnies for sacrificing their hearing just so some guy in Cupertino can have better TV reception.

Offline MrsLop

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« Reply #13 on: July 10, 2003, 09:16:43 PM »
Evening kelly,

I was thinking more of a
"touchy feely" kind of fact finding  mission.
There may be some retailers out there that I can visit.  Sometimes, instructions are listed on the packaging.  Maybe I'll be fortunate and find a package that lists all the parts as well.  

I know it seems strange that Cox is doing this self installation thing.
My daughter who lives in California, said that she was able to get a promotion that included free installation and some other good things.  Unfortunately, since Rhode Island is sooo small, there is no competition and so they don't feel the need to offer free professional installation.  Usually around the Holidays they offer free installation.

I doubt that the Cox Internet kit will include any really fine tools.  I don't own a crimper, so I need to find out just what they do supply in their kit, before I order service.

Thanks for the vote of confidence.

Nice to be "home" again.

Myrna

Offline MrsLop

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« Reply #14 on: July 10, 2003, 09:44:51 PM »
Evening Gregg,

Nice of you to join us.  
Well, first of all they charge for the Cable TV set up if they come to the house (at least in RI they do).  I think its in the vicinity of $27.00.

For internet installations they charge $ 79.00 to do the work.

Giving me  a free kit to do a self install is a pretty good incentive. At least the price is right.

As kelly pointed out, I'll probably have to get my own router, not for multiple computer use, but for security purposes.

Coupled with the CD and Tech Support, I hope to be able to get up and running.  I just need to be patient and take my time.  I am sure that TS will help me to understand the actual process of using IE and Outlook Express, if I need help with it.

Really happy about being back "home"

Myrna